We arrived at the hotel shortly after 730 pm and there was an envelope left with keys and our name on it. There was a note that said for emergencies, call a number. I didn't have an emergency but I was wondering about how to use the gas grill and if t h ey had utensils for the grills, and I didn't think that who was emergency level, so I didn't call them.They also had all several bikes which supposedly were for use, but I didn't think it was an emergency either. Then, when we were about to checkout, there was a similar sign that said the front desk person was on premises and would be right back. By the time I loaded my car, she was back. But i did not feel that there was an appropriate level of service for our stay.
The property has a nice location by a small lake, and is walkable to Nisswa even at night. I realize I got a good price on Memorial day, but I'd say this was an average at best stay.