Very clean and comfortable, nice Japanese decor, great location, and amazing onsen. Shuttle service to / from bus station is convenient. The meals can be improved however.
A very top Japanese hotel in terms of service, environment and location.
Sui Pan
Hotels.com真实住客点评
10/10 绝佳
2016 年 10 月 28 日
excellent experience in a traditional hotel
Naraya Hotel provide an excellent experience for us. Good service, big room, nice hot spring and delicious Kaiseki cuisine.
It will let you become going back to old Japanese life.
I will share my experience to my friend.
Very goof onsen hotel. The facilities are good.
Dining area is good and food is very great too.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2023 年 3 月 27 日
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.