可以免费取消我在可可亚精品酒店的预订并获得全额退款吗？

是的，可可亚精品酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

可可亚精品酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

可可亚精品酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每人单程 USD 20.00。

何时可在可可亚精品酒店办理入住和退房？

开始办理入住：12:00；停止办理入住：00:00。退房时间为 10:00。

在可可亚精品酒店及其附近有什么游览观光项目？

可可亚精品酒店设有室外游泳池和桑拿房，还有蒸汽浴室和花园。

可可亚精品酒店店内或附近是否有餐厅？

是的，有一家店内餐厅，提供国际美食。

可可亚精品酒店周边区域环境如何？

从可可亚精品酒店仅需8 分钟步行可至尼亚里海滩，15 分钟步行可至疯狂水道水上乐园。

蒙巴萨可可亚精品酒店住宿优惠| Hotels.com 好订网

Q: 可可亚精品酒店店内或附近是否有餐厅？

是的，有一家店内餐厅，提供国际美食。

2/10 很差

2025 年 8 月 12 日

Tenzin，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 8 月 7 日

This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about

Niklas，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Bastian，2 晚行程

Orbitz真实住客点评

2/10 很差

2025 年 6 月 5 日

skip it, nothing is working, worst experience ever

skip it, nothing is working, worst experience ever no one helped paid money and left i voted 1/10 but expedia keeps putting 2/10 dirtiest shower i have seen in my life

1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 3 日

skip it, dirty, non functioning etc..

skip it, nothing is working, worst experience ever no one helped paid money and left

1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 5 月 31 日

Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.

Shumbelay，1 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 30 日

There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.

Sajid，2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 1 月 17 日

I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.

Kadar，4 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 1 月 17 日

alan，2 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2024 年 12 月 31 日

Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.

Gavin，4 晚浪漫旅行

Expedia真实住客点评

6/10 好

2023 年 11 月 28 日

The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.

Frankie，1 晚行程

Expedia真实住客点评

4/10 尚可

2023 年 11 月 24 日

All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.

YE，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2023 年 10 月 11 日

Tyson，3 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 8 月 28 日

Joanne，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2023 年 5 月 21 日

Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.

Abdi，4 晚行程

Expedia真实住客点评

6/10 好

2023 年 4 月 2 日

Christa，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 3 月 9 日

This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.

Jason，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2023 年 1 月 9 日

Expedia真实住客点评

2/10 很差

2023 年 1 月 4 日

Bad receptionist and very late meals

The breakfast and dinner was 45 minutes late and the receptionist was rude and didn’t want to give us discount due to the fact we missed breakfast because of the delay of the breakfast

Håkan，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2022 年 7 月 7 日

3 stjerner ikke 4,5 stjerner

Vi kjøpte oss en uke på et 4.5 stjernes hotell og forventet oss en uke med høy standar, her betalte vi en del mer for å få dette. Hotellet er overhode ikke et luksus hotell. Om 3 stjerner så er jeg snill. Rom 1: skittent og ødelagt møbler, ingen terrasse og klagde på dette. Fikk nytt rom med oppgradering, hjalp veldig på at terrasse var inklusivt, fortsatt slitent og dager uten varmt vann. Seng: ekstrem harde. + meget god renhold service med skifte av håndkle og i stand gjørende av rom både morgen og kveld, meget bra:-) Resepsjon : meget hyggelig og bra service. Svømmebasseng : ålreit område og rent vann, leite etter madrasser og håndkle for å legge seg på sol seng burde en ikke trenge. Resturant : noen middager var uspiselige, andre var himmelsk, de 2 middagene som var uspiselige var så dårlig at lammekjøtt var seigt, trevlete og ille, fikk noen kyllingretter som var fantastiske. Servering personal: ei som gjorde oppholdet som et eventyr og var på jobb kveld/dag for så å ha fri et døgn. Det andre døgnet var helt tragisk i forhold til ei som bare var til stede og ga faen i jobben. Servering ved bassenget var kun hun som gjorde oppholde som et eventyr som gjorde. Hotel eier: hyggelig fyr, som har tatt over hotellet for noen uker siden, fikk en hyggelig prat og jeg tror virkelig at over noen måneder er det store forandringer og et bedre sted å bo sånn miljø/service Anbefaler de å senke prisen til 3 stjerner pris i området så en får riktig hotell til rett pris

steffen，7 晚行程

Hotels.com真实住客点评

8/10 很好

2022 年 6 月 26 日

Keith，1 晚行程

Expedia真实住客点评

10/10 绝佳

2022 年 4 月 6 日

If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.

Thomas，11 晚行程

Expedia真实住客点评

8/10 很好

2022 年 3 月 11 日

One of my favorite spots in Mombasa.

rosemary，1 晚行程

Expedia真实住客点评

4/10 尚可

2020 年 3 月 1 日

4 晚行程

Expedia真实住客点评

4/10 尚可

2019 年 11 月 19 日

The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.

Freddy，3 晚家庭旅行

Expedia真实住客点评

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常见问题

可以免费取消我在可可亚精品酒店的预订并获得全额退款吗？

可可亚精品酒店有游泳池吗？

可可亚精品酒店是否允许携带宠物入住？

可可亚精品酒店是否有停车场？

可可亚精品酒店提供机场接驳班车吗？

何时可在可可亚精品酒店办理入住和退房？

在可可亚精品酒店及其附近有什么游览观光项目？

可可亚精品酒店店内或附近是否有餐厅？

可可亚精品酒店周边区域环境如何？

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