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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Tauron Arena Kraków

Choose dates to view prices

In the heart of Krakow, DoubleTree by Hilton Krakow Hotel & Convention Center offers a tranquil retreat. Unwind in the sauna or steam room, indulge in a body treatment at the spa, and enjoy a meal at 5th Avenue Restaurant. With an indoor pool with sun loungers and free WiFi available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY641
CNY692 total
includes taxes & fees
Nov 11 - Nov 12

Why we love this property

Wellness escape
The hotel's spa provides body scrubs, wraps, and facials for ultimate pampering. A sauna, hot tub, and steam room complement the 24-hour gym.
Tasty dining options
This hotel entices with a restaurant, cafe, and bar. The buffet breakfast serves as a perfect start to culinary adventures each day.
Work meets relaxation
Located in both business and entertainment districts, this hotel offers 16 meeting rooms and a 24-hour business center. Spa services and a bar await after work.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Guest)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Club Lounge Access

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed
Hair dryer
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

King, Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club Lounge Access

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, Non Smoking, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Bathrobes
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area | LCD TV

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 128 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Bathrobes
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Mercure Krakow Fabryczna City

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 179 reviews
The price is CNY727
CNY785 total
includes taxes & fees
Nov 11 - Nov 12
Mercure Krakow Fabryczna City
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About the neighborhood

Map
ul. Dabska 5, Kraków, 31-572

What's nearby

  • Tauron Arena Kraków - 8 min walk - 0.7 km
  • Oskar Schindler Factory - 6 min drive - 3.1 km
  • Main Market Square - 6 min drive - 3.2 km
  • Cloth Hall - 7 min drive - 3.9 km
  • Wawel Castle - 8 min drive - 4.6 km

Getting around

  • John Paul II - Balice Airport (KRK) - 31 min drive
  • Turowicza Station - 10 min drive
  • Kraków Główny Station - 13 min drive
  • Kraków Plaszów Station - 13 min drive

Restaurants

  • ‪Malediva Caffe bar - ‬15 min walk
  • ‪Trattoria Da Marco - ‬17 min walk
  • ‪Dozo - ‬16 min walk
  • ‪Ramen Shop - ‬16 min walk
  • ‪Pino Italia - ‬16 min walk

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

When you stay at DoubleTree by Hilton Krakow Hotel & Convention Center, you'll be within a 10-minute drive of Main Market Square and Oskar Schindler Factory. Guests indulge in body wraps, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (PLN 60 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station
  • Conference center (20452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

5th Avenue Restaurant - Onsite restaurant.
Lounge Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 70 per person

Children & extra beds

  • Cribs/infant beds are available for PLN 80.0 per stay
  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs PLN 60 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Krakow Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Krakow Hotel & Convention Center?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Krakow Hotel & Convention Center?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of PLN 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at DoubleTree by Hilton Krakow Hotel & Convention Center?

Yes. Self parking costs PLN 60 per day.

What are the check-in and check-out times at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at DoubleTree by Hilton Krakow Hotel & Convention Center and nearby?

DoubleTree by Hilton Krakow Hotel & Convention Center has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near DoubleTree by Hilton Krakow Hotel & Convention Center?

Yes, there's an onsite restaurant, 5th Avenue Restaurant.

What's the area around DoubleTree by Hilton Krakow Hotel & Convention Center like?

DoubleTree by Hilton Krakow Hotel & Convention Center is a short 9-minute walk from Tauron Arena Kraków and 3 minutes' walk from Kraków Plaza.

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Reviews

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

9.4

Exceptional

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was good with a live counter for omelets and a wide selection of options. (4 reviews)
  • The spa facilities, including a jacuzzi, sauna, and hammam, were a highlight of the stay. (3 reviews)
  • The pool, sauna, and steam room were great and a lovely addition to the property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Food
Location
Parking
Breakfast
Water

Reviews

10/10 Exceptional

Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Rebecca, 3-night trip

10/10 Exceptional

Excelente
Daniel Vagner, 1-night trip

10/10 Exceptional

Location
Timothy, 3-night trip

8/10 Very good

If it wasn't for the barking dog next door to me my stay would have been perfect.
Rod, 5-night trip

8/10 Very good

Very clean rooms. No restaurants nearby
Augustine, 4-night trip

6/10 Good

Room service fails

No room service 24/7. That sucks a lot!
1-night trip

10/10 Exceptional

Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.
Sarah, 3-night trip

10/10 Exceptional

Variety of healhy options
Michal, 1-night trip

10/10 Exceptional

nice hotel nice sports premises in the middle of no where
Victor, 1-night trip

8/10 Very good

Good hotel. At room 509 the air conditioning was loud. Need adjust
Victor, 1-night trip

8/10 Very good

Hotel is new and clean . Beautiful swimming pool and spa but the only problem was with guests who were swimming in their clothing ( pants, tee shirts etc). We are acostomed to take shower before entering a swimming pool. So the pool staff suppose to keep an eye on the rules.
Ivanna, 2-night trip

8/10 Very good

Lækkert hotel. Restaurant med god mad. Fin wellness afdeling. Dejlig roomservice. Dog ligger det noget afsidigt.
Mad i Restaurant
Mad i restaurant
christina, 6-night trip

10/10 Exceptional

Wir waren zu viert plus Hund dort, das Hotel hat uns sehr gut gefallen, es war sehr sauber und schön, wir hatten ein Familienzimmer mit einer Verbindungs Tür, das war optimal, wir konnten zusammen sein oder die Tür zu machen, es gab zwei Bäder, alles super und sauber. Wir hatten auch das Buffet Frühstück, alles sehr frisch, lecker und abwechslungsreich, auch das Schwimmbad war zwar eher klein aber sehr schön und sauber, wir waren vollkommen begeistert und zufrieden und würden das Hotel weiterempfehlen.
Alexandra, 3-night trip

10/10 Exceptional

Ingenting å klage på!

Vi hadde et nydelig opphold. De ansatte var hyggelige og behjelpelige når vi trengte det. Rommene var deilig avkjølt, noe vi trengte da det var godt og varmt utendørs. Ingenting å klage på!
6-night trip

8/10 Very good

Helt ok

Trevligt hotell med bra restaurang. Eftersom hotellet låg en bit från centrum så åt vi på hotellet flera gånger. Obekväma sängar annars helt ok.
Hans-Göran, 4-night trip

10/10 Exceptional

Skulle bo här igen

Allt var väldigt bra, frukost, service, utbud. Trevlig personal. Enda minus var att man var tvungen att ta Uber till stan för det var långt att gå. Annars lugnt och bra område
Sophia, 4-night trip

4/10 Fair

Front desk / reception staff requires customer service training focusing on being polite with guests irrespective of their race/culture/background and treat everyone equally .
Ankit, 2-night trip

8/10 Very good

Really great staff minus the life guard. Our kids jumped in the pool over and over and had fun. He yelled at them after a while and pointed at the sign that stated no diving. When I asked him what the issue with jumping in was, he stated they could not jump in because its dangerous and they could hit their head while pointing at the "No Diving" sign. (No diving was being done). He said I was being rude with him for asking him what the issue was. Food was good, movie theater was great for the kids and rooms were very nice.
Brandon, 3-night trip

10/10 Exceptional

The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Katarzyna, 3-night trip

10/10 Exceptional

My daughter and I had a great stay at the hotel. Staff was very friendly and accumulating. Hotel was moderne, breakfast was varied
Kasper Winther, 3-night trip

10/10 Exceptional

Siisti hotelli. Suosittelen
Sami, 1-night trip

10/10 Exceptional

Det var fint
Rene, 2-night trip

10/10 Exceptional

The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Renata, 1-night trip

10/10 Exceptional

Dejligt hotel
Karina Søderberg, 3-night trip

8/10 Very good

-They organized a Wine and some nice refreshments for our honeymoon. I really appreciated that. -Breakfast was good. They have a live counter for nice omelet. -2 EV charger on site. That was very convenient. -Nice jacuzzi and sauna and hammam. We quite enjoyed that. -Room was nice and very clean. -Bathroom as also very nice and clean. -We went to the downtown with Taxi and it costed us 24 PLN. So it is very convenient if you have a car or commute by taxi. We did not check how far was the public transportation so I cant comment on that.
Namrata, 2-night trip