The hotel has a great location in central London. But unfortunately it did not live up to our expectations in any way. The elevator was extremely slow and there was only one that worked. We had booked a suite and expected a nice room. The toilet smelled. The room had a stuffy smell and it was not possible to ventilate it. The room seemed worn out. And the extra square meters were not usable due to sloping walls. The breakfast was boring and the coffee tasted strange. We did not feel that we had booked a 4 star hotel and do not think it was worth the money.
Benni
4 晚行程
8/10
Henry
2 晚行程
8/10
Nice weekend in the heart of London
Dario
1 晚行程
8/10
Carsten
3 晚家庭旅行
10/10
joseph
2 晚行程
4/10
Den ene af de to elevatorer virkede ikke da vi kom.
Første værelse virkede aircondition ikke og man kan ikke åbne vinduerne, vi fik et nyt værelse på 7. Sal.
Dagen efter virker begge elevatorer ikke så vi skal gå op på 7. Sal, det endte vi med at skulle gøre 3 gange i løbet af opholdet.
Det manglede toiletbørste, afløbet i bruseren lugtede og selve brusehovedet var for lavt til vi kunne stå under det (vi er 181-185 cm høje) og morgenmaden var dårlig i forhold til prisen.
Personalet var flinke men virkede lidt forvirret til tider
Monica
4 晚行程
2/10
Rikke
3 晚行程
10/10
flavio jose
5 晚行程
8/10
Kenneth
3 晚行程
10/10
Craig
1 晚行程
6/10
Sarah
1 晚行程
10/10
Bilal
3 晚行程
10/10
Friendly and helpful staff.
Hotel very well located for the centre of London and plenty of places to visit within walking disctance
Nigel
2 晚行程
10/10
Great welcome and very accommodating. All staff were very friendly and helpful.
Anne
1 晚行程
8/10
Great location, great check in, room was a great size for London and was quiet despite the proximity to Leicester square.
Lighting in corridors and stairwells not so great. Once checked in, no need to scan room key on re entry to gain access to the hotel corridors. Obviously could not access any other rooms but we felt like this was not as safe as could be.
真实旅客
2 晚行程
10/10
YEKUTIEL
2 晚商务旅行
10/10
Easy check in and excellent location. The staff were incredibly pleasant and welcoming.
Not noisy during the night, considering the hotel is located on Leicester Sq, but we did stay mid-week, so this may differ at a weekend.
Would definitely stay again.
Laura
1 晚行程
10/10
Fantastic location. Easy access by foot for entertainment and food. Nice, clean rooms with good decor. Deluxe room had good space. Only one bad point- the twin beds could have been clamped together as a double. Other than that would recommend.