In my opinion this is the best place to stay in central London - yes I admit that it's not cheap but for me it's very convenient when attending the horror film festival Fright Fest.
Aside from that when I get back from one of my outings on the edge of the world it's a refreshing taste of normality before I get home.
Steve
Steve,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Wonderful hotel, highly recommend.
Amazing hotel, really friendly and helpful staff. Excellent location. The hotel is clean and has everything you need for a stay in the Westend of London. We felt valued and welcomed by the fantastic staff. Good was good and plenty of it.
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Nicole
Nicole,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Karin
Karin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Ergul
Ergul,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Nice, friendly hotel with a fantastic location.
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Nick
Nick,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Great location, room size is amazing.
Viktor
Viktor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Perfectly located
A perfectly located hotel, that was modern & clean & great value for money, we’ll definitely use it again.
Theresa
Theresa,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Lars
Lars,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Great stay
Great experience. Staff were very friendly and accommodating, we were celebrating an Anniversary and were given free upgrade. Room was large and very comfirtable. Was a bit noisy but we were on Leicester Square so was to be expected. However, fantastically central to so many of London's sites and attractions.
TRACEY
TRACEY,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Philip
Philip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
ROBERTO
ROBERTO,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Weekend stay with my daughter
My daughter and I stayed for the weekend as we had pre-booked theatre tickets for Friday and Sunday and thought it would be great to spend some quality time in London. The check in was different as there was no reception just a machine, it was very easy to do yourself and get the number of key cards required. The staff were very helpful behind the bar if anything was running low in the room and housekeeping we didn't even notice they just came in and serviced the room whilst we were out. The location is so fantastic between China Town and Leicester Square everything is so accessible by walking, tube or bus. We would thoroughly recommend this hotel.
Claire
Claire,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Worst hotel I have ever almost stayed in. I called over 20 times, left 5 voicemails for 24 hours before I arrived trying to get early check in etc. No one responded to me or Expedia who reached out 3 times. Noone ever answers the phone. There's no email to contact them on the site. I sent three messages through the contact us on the site with no response. I mentioned that and the front desk lady lied to me saying they had no missed calls. I called the number and the phone rang right in front of me. They changed their story saying they were too busy with customers
No customer was there.1 of the employees was playing with a bouncy ball in the lobby. There was no Ac in the main hotel.1 elevator was broken. The only other elevator was stuck at the top level. Another customer said that frequently happens and you have to use the stairs. The elevator button for my floor didn't even work. We had to carry all our bags up five flights of stairs and my friend threw her back out. The AC in the room broke. The room was dirty and gross looking. I asked for a refund and said I will just check out now and not even use the room because of how it was not what was advertised. I checked out immediately as a show of good faith that I never used the room.Staff gave me tons of attitude and said there would be no manager for a week. They refused to give me a way to contact upper management saying they would handle contacting them.They refused a refund despite me never using the room.
Brendan
Brendan,4 晚结伴旅行
CheapTickets真实住客点评
6/10 好
2025 年 6 月 25 日
Great location, staff were friendly however we weren't happy to find out bags that had been left with them, still sitting in the foyer area hours later when we returned to check in, anyone could have taken them. Room was fine. Lift broke down constantly.
Jill
Jill,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 24 日
Great staff
We were disappointed not to be informed at check in we had to request our room to be serviced. Once we had done this though the staff went way beyond expectations. Even to the point of finding me a biscuit or two at night when i was in need.
Really great staff.