When we arrived the hotel didn’t have my hooking despite me having a booking reference and the booking being made three months prior. They took ages to sort it out.
The manager was obsequious to my partner and ignored me completely.
The hotel is lovely but was spoiled by a large group of cyclists staying who were disruptive and noisy in the beautiful hotel.
Nina
Nina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Hotel muito bom. Excelente atendimento dos funcionários. Vista da piscina demais! Quarto lindo.
agnaldo elon
agnaldo elon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 17 日
Disappointed in hotel facilities, limited space to relax outside of the room when it’s raining, also had rodent droppings in our room and kept awake by noise of either rodent or lizard behind our bed in one of the wooden chalets. The rooms were also damp inside. Place seems to designed for the short stay big tour groups. Spa was a highlight authentic Ayurvedic spa. Would not stay for more than 1 or 2 nights if visiting Sigiriya
Warren
Warren,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
Yukihiro
Yukihiro,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Waiting on their staff at check in and check out was far too long. They need to revise their system. Too many people doing nothing but waiting for the ONE person who could do it. The place itself is incredibly beautiful -- really. Great pool and great view.
GERSON
GERSON,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Kæmpe hotel uden så mange værelser
Stort og flot hotel, men kun 94 værelser, men føles ikke sådan, fordi man bor i huse på den enorme grund.
Fantastisk swimmingpool og venlig betjening.
Søren
Søren,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 21 日
Gutes Hotel mit Aussicht
Der Eingangsbereich mit Lobby und Restaurant sowie der Pool bieten eine einmahlige Aussicht auf den Fels und den Urwald.
Die Bungalows sind schön eingerichtet und verfügen über jegliche Annehmlichkeiten ausser aussicht. Denn sie stehen im Wald. Unser Bungalow oder besser gesagt die Klimaanlage war modrig.
Rahel
Rahel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 1 日
This hotel lived up to the great ratings it has received...and then some. Every employee we encountered was warm and friendly. The breakfast buffet was outstanding, the rooms lovely. Best was all the elephant themed art work throughout the property. It was like walking in a modern art museum!
Tatiana
Tatiana,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 21 日
Bij aankomst in de kamer waren er 2 gekko´s op de muren. Het opgeroepen personeel heeft deze snel verwijderd.
De huisjes kunnen nogal verwijderd liggen van het hoofdgebouw, en noodzaken dus een zekere afstand na het diner waarbij niet steeds voldoende verlichting aanwezig was. Bij regen is dit evenmin een voordeel.
Ruim aanbod bij bufetten. Fantastisch zicht op Sigiriya Rock.
Geert
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 14 日
Stunning views and pool. Restaurant was good with an All La Carte option which was good
Catherine
Catherine,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 8 日
Magic
Margherita
Margherita,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 19 日
Henry
Henry,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 30 日
As usual the hotel and staff were excellent.
Dominic
Dominic,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 3 月 27 日
The hotel is eco friendly with a great view of Sigiya mountain. Pool is to die for with enough chairs for the size of the hotel. Lots of grounds to walk in seeing the many monkeys and wildlife!
Staff were friendly but could not converse well in English.
The service was extremely slow around the pool and in the dining area. Quality of food was poor compared to other hotels we have stayed in. In fact we visited the Heritage hotel for dinner one night which was far superior to what we had at this hotel. It’s a pity as the hotel itself is lovely.
steven
steven,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 25 日
Luxurious but yet affordable resort
Amazing resort. Wonderfully laid out, with large walking tracks, huge green area nestled with unusual flora and fauna. Rooms are in spread out villas. Attentive staff. Great breakfast. It really felt like one is living inside a manicured forest!
Sridhar S
Sridhar S,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 24 日
Comfortable hotel
A comfortable hotel with a clear view of Sigiriya rock. Great service, good a la carte food. Lighting in the room is a little dim. Accessing the soap and shampoo dispensers is dufficult. Therefore can't give a 5 star eating to this hotel.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 14 日
Steven
Steven,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 28 日
Excellent stay
Satheesh
Satheesh,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 10 日
Loved everything about this property, its location looking at Pidurangala and Sigiriya Rock was stunning. Plenty of food options.
Staff were super helpful and couldn’t do enough to please, constantly checking that everything was okay. They would arrange Tuktuk, private drivers and even check train travel for us. Would definitely stay here again