Functional enough for a quick stay. Surprised they did not inform us that there would be no daily servicing of the room. Don't need the sheets everyday but having the bed made, trash emptied and dropping off shampoo is expected unless informed otherwise.
Eric
Eric,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Very clean
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Hotel was located in very close proximity to shopping and beach. Hotel was very clean and room was well appointed. Breakfast was packaged snacks, this was only piece that was not perfect about the stay.
melissa
melissa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Pictures online are deceiving
Nicolette
Nicolette,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
There was a nice looking patio area outside the pool house, but the fire pits were not working. When we walked in, the room smelled very damp. Thankfully, it was very cool at night, so we slept with the windows open. The location was a short drive to the nearest grocery store, the village of Rockport with its cute shops and Gloucester.
NICOLE
NICOLE,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
First impressions upon checking were excellent as the hotel reception had been refurbished to a stylish and contemporary feel, so we were optimistic about our stay…however, upon entering our room there was a smell of some kind and the pillows were really old and lumpy (well past their purpose) also the pillowcases were yellow and old looking, so not appealing at all. The hotel did change them for new ones but overall the room was old and in need of updating in line with the reception. At £250 for one night not good.
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Wedding Weekend
I enjoyed my stay at the Rockport Inn and Suites. The room was very clean and spacious. The staff was professional and friendly especially the shuttle driver who took us to the wedding venue.
Tanya
Tanya,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
edith
edith,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 23 日
Outdated hotel with the basics in a great town
We arrived late after driving through a big storm. It was unseasonably cold and while we had heat in room hard to sleep with hot air - maybe an extra blanket would help. Clean enough room with some modern updates . Very outdated facility overall though - some furnishings included. Breakfast not bad. Ideally this and most other places would consider offering fewer packaged processed plastic wrapped food options or at least reusable coffee mugs but I’m sure cleaning and food waste would be hard. Staff was minimally cordial several times acknowledging us only when we asked questions
Valued
Valued,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Suzanne
Suzanne,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Nice needs a little work.
The staff was nice. The hotel room could use a cleaning and a little updating.
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Bernardino
Bernardino,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Robert T
Robert T,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
We were only there one night, however it was very comfortable. The beds and pillows were wonderful. Great field to walk the dog. We enjoyed it. Thank you!
Jacqueline
Jacqueline,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 11 日
The kid that checked us in had no customer service plus the room they gave us at first smells like dog and second room the fire alarm was hanging down and the cable didn’t have many channels then we went to the pool and near the bathroom there was black mold the worst place we ever stayed at 0 stars
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Cherylanne
Cherylanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Laura
Laura,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
Victoria
Victoria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
This hotel was clean and comfortable.
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Tony
Tony,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Hair in the tub. No large towels.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
Nice clean room
Clean room, no bath towels in our room
Indoor pool looked nice
Continental breakfast was lacking and ran out of coffee at 8 am
Tracy
Tracy,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
Don’t go!
Would never return or recommend. Booked a deluxe King but received standard king. I was being charged for the deluxe though. When I returned to the front desk to get this corrected I was told it was hotels.com’s mistake and they couldn’t do anything about it. Totally unhelpful (not a busy time as I was the only person there). I returned later to speak to a manager and at first she repeated what I had been told originally, also unwilling to correct the price. I persisted and finally got the room I had booked. 3 nights, no new towels, soap, shampoo or turn down service. I asked for milk at breakfast and was told they never have it. Sink clogged every time we ran the water. No one seemed overall that friendly as far as the staff goes. Lots of places to stay in that area that were nicer, so sorry I stayed there.