The room had some maintenance issues. The toilet fush handle was messed uo, the bathroom door latch didnt work and shower head needs replaced.
Darrell
1 晚行程
2/10
Management is completely incompetent, they forced us to pay the full room rate plus a deposit for the room and a service animal, when I’ve already booked and paid through Expedia. They say they do not allow pets yet they have a sign posted that they charge $25 for pets. They will not allow us to check in under the Expedia itinerary, and if we leave, they are going to charge it as a no-show. We will never stay at this place again, and they should be ashamed of themselves for trying to deny a service animal that is protected under American disability act.
Eric
1 晚行程
6/10
Luis
1 晚行程
6/10
Samuel
4 晚行程
8/10
Matthew
1 晚行程
8/10
George
2 晚行程
10/10
Beth
4 晚行程
2/10
There were empty food bags and half full water bottles not picked up before we got the room. They are charging $4 per day per room for paying by credit card, which is not disclosed prior to arriving. They refused to print a receipt showing the charges. We hung the do not disturb hangers on the door and they came in anyways.
Pay a few extra dollars at another place for a clean room where they are respectful of your space.
Sharon
3 晚家庭旅行
10/10
John
1 晚行程
10/10
John
1 晚行程
2/10
There was a hole in our ceiling
Nicholette
1 晚行程
10/10
真实旅客
1 晚行程
2/10
This place should not be as advertised AT ALL….not even the homeless would want to stay there. It was disgusting, dirty and how they handled complaint was horrible. I want to dispute ALL charges and not be charged for my stay.
I’ve attached pictures and how do they expect people to sleep on these pillows….DISGUSTING!
Isela
2 晚商务旅行
2/10
This place was nothing like the photos. Looked very unclean. Did not stay. They refused to do a refund
Gloria
1 晚行程
6/10
Walked into older hotel, which is fine. But person behind counter wasn't cleanest looking, which again, Ok. But then we were surprised that 4$ fee charged for using credit card. He had to cal ? To make sure we were treated right. Ok. Hes new? But then, never saw anyone behind front desk throughout times during the day. Didnt know how to ask for new towel, or any other request. Please clean the fans in both air condition and bathrooms.
Heidi
2 晚家庭旅行
8/10
Needed a safe quiet power nap...while contract working. Made a good choice at the last minute. Will revisit. Ms. B.
Tiffany
1 晚行程
6/10
the room was cool; furniture was outdated. I didn’t like that you had to call for customer service
Antonio
1 晚行程
8/10
Pavlo
1 晚行程
4/10
Martin
1 晚浪漫旅行
10/10
Jimma
1 晚家庭旅行
2/10
The ceiling had a leak with a big moldy area. We left after one night as it was very late when we arrived. They were cordial when we received refund.
真实旅客
3 晚家庭旅行
2/10
The ceiling had a leak with a big moldy area. We left after one night as it was very late when we arrived. They were cordial when we received refu.
真实旅客
3 晚家庭旅行
8/10
Quiet
Stacy
1 晚商务旅行
2/10
The room that I was placed in had a ceiling leaking that had mold growing over the bed. I returned to the office to request my money back. I was told that she could not give refunds and I would have to wait until the morning. I have repeatedly called and have been constantly told that the manager was not in. I have left several messages and have not received a return call. The rooms are horrible and the customer service is even worse. Please do not stay at this place!