The hotel staff was very friendly. However, the room I stayed in must not have been used in a long time. It was extremely dusty. The bayhroom was dusty as well and hair was in the shower. The beds were also not made all the way around the bottom. Sheets were clean though :) Breakfast was very lack-luster. Very few options.
真实旅客
1 晚家庭旅行
10/10
Michelle
1 晚家庭旅行
2/10
Ibsa
3 晚行程
4/10
This may be mixture of the site's issue and communication in general but I was surprised to find after booking a pet friendly room that my two cats could cost me up to 500 as only dogs are allowed at this location. While I am grateful for the staff's willingness to accommodate me and inform me of potential charges, the state of the room was also quite bad. I realize pet friendly rooms tend to be a little less well maintained but the carpet had a spot that was torn up and there were food stains on the carpet in multiple spots. This was a stop in longer drive so I was just looking for a safe and clean place to sleep. I would not recommend this location to a pet parents.
Katelen
1 晚行程
10/10
Marilyn
1 晚结伴旅行
8/10
Jess
1 晚行程
8/10
Matthew C
1 晚行程
10/10
Cody
1 晚行程
2/10
Scott
1 晚行程
8/10
tanner
3 晚商务旅行
2/10
I’ve stayed at this location several times before, was a decent place to stay but theyhave some new staff that are very unpleasant to deal with, you better not make a mistake by accidentally booking the wrong week like I did or they’ll treat you like you’re the scum of the land. I mistakenly selected on hotels.com Wednesday the 12th instead of the 19th and I had no idea I made a mistake until the hotel charged my card the evening of the 12th so I called the hotel immediately and the man that answered the phone was quite rude and refused to help so I called the next morning and spoke to the office manager named Katherine and explained my situation and first she told me the man from the night before was new and has already received multiple complaints prior to this incident, she offered to either refund me or told me I could use those funds for type night I needed (wed 19th) so today I call to make sure everything is good and the msn that answered the phone that you could barely understand with a heavy Indian accent told me Katherine wasn’t there and he wasn’t going to do anything for me they I missed my reservation last week and that I would have to pay again if I wanted to stay there m. Greed is obvious at this location and have no sympathy or care for an innocent mistake, the owner of this location appears to rather lose repeat business than make things right for a one off mistake.
William
1 晚商务旅行
8/10
Since it was so close to the highway it was a bit noisy.
Susan
1 晚家庭旅行
10/10
This is our go to motel when we are in the St. Cloud area. Easy to get to. Friendly and helpful personnel. Eco-friendly and economic.
Mary
3 晚家庭旅行
2/10
Jose
1 晚行程
4/10
My stay at this hotel was not the greatest.......we checked in late so we really didn't get to do much that night. We had a bowling tournament in Albany and came right to the hotel after....... This is where we saw the lack of accomodations.... The ice machine didn't work two of the vending machines didn't work......we decided to enjoy the hot tub didn't notice any towels in the area....when we asked for towels they said they didn't have any extras....... Like for real? We couldn't get any ...we had to use our room towels which in turn meant we didn't have any towels for showering...... Not good...... Place was clean room was good.... Just poor management and accomodations.