Will never stay here again! We arrived at 12:30 am weary from traveling. The lady at the front desk was friendly and courteous. She gave us our keys and sent us to our room. The first room we were in the door lock didn’t work correctly and the bathroom was covered in blood. Drips of blood all over. We asked for a new room at the front desk and the staff was very happy to help and concerned about the condition of the first room. She upgraded us to a suite at no charge. We moved our bags to the second room and upon arriving at the room the door was open before we even entered. I checked the room (as we were women traveling alone) after coating the room we began to try to get settled only to find out the tv in the room had no remote and wasn’t in working condition. The furniture in the room was filthy. I’m not sure how they are rated so high in stats but this hotel hasn’t been upgraded in years! The cleanliness les left EVERYTHING to be desired. Very disappointed. Best western had never let us down before but this was an epic fail! Do not fall for the high reviews!! Pick somewhere else… anywhere else! Outside of the friendly staff there just isn’t anything good to say about this dirty, dated, dis repaired property.
Amanda
Amanda,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Great but attention to carpets and other common areas could be improved. Overall comfortable beds and room.
Karen
Karen,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
⅝
Very clean and spacious room. Inculded a kitchenette.
No instructions for using the tv. Took too long to figure out.
Breakfast was ok except the decaf coffee was cold. Hot water dispenser to make hot tea was also out of order. Yogurt dispenser was empty. There were less than five customers in the breakfast area and yet no empoyees were addressing these issues.
Lastly, the google map information is wrong. This is not a new problem.
Edward
Edward,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Enjoyed
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Room was right by Freeway and too noisy - didn’t have a good night’s sleep after driving 14 hours.
Ck in front desk clerk was very friendly (& helpful w/TV)
Susanne
Susanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Areli
Areli,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
The room was a two bedroom suite which was a great option for our needs, the front room air conditioning was not working. It would not cool at all. It was a very warm weekend.
I did tell the front desk and we were not offered any other accommodation. So I asked for a fan and dealt with it. The hotel was full.
The refrigerator and freezer in the room had food in it from the last guest.
The bathroom wall was dirty around the toilet.
Beds were comfortable and clean.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Holly
Holly,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 20 日
No clean
The room is not clean. Found hair & lipstick mark in the bedding.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Alonso
Alonso,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Dondi
Dondi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
carla
carla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Roy and Patsy
Roy and Patsy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Restful
Beds very comfortable
Larry
Larry,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
leah
leah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Andrea
Andrea,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Great place to stay.
Front desk was so helpful to recommend a good place to eat. She was also very friendly.