When we got into the room, the room wasn't very clean and the trash had not been thrown.
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 29 日
The front desk person Kathy deserves a raise! Verrry welcoming and hospitable
Colleen S
Colleen S,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
It was a great view and very comfortable. Staff were extremely friendly.
Marisol
Marisol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Julie
Julie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Yes no balcony room was clean but no closet couldn’t hang clothes otherwise all was good
Roberta
Roberta,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 23 日
Amazing
Cameron
Cameron,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Empty Nesters First Trip W/Out kids
We had a nice view of the Smoky Mountains. We enjoyed the hot tub because it was clean and nobody else was around. Very quiet for being in town. Room was clean and spacious.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 16 日
Cold showers and expensive
Very expensive parking, very expensive breakfast, no hot water in the shower. I had to say something about the hot water twice in order for someone to come and look at it. Then when the maintenance man came, he tried to convince me that it was warmer and it wasn’t. Only to find out if they knew that the room had hot water problems prior. They did agree to move me after I requested. Also be on the lookout for bears, if you are afraid you might want to avoid staying here.
selina
selina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
It was a great place safe clean and are was great
berenice
berenice,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
Great stay! Best hotel I have ever stayed at
Blake
Blake,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
We've got a room in the entrance level. Was noisy.
Extra bad for a kid was awful.
Elad
Elad,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Simple, quick stay.
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 3 日
Service was friendly, stay was okay but the checkout was not good. I was unaware that there was a $15 a night charge for parking. AT A HOTEL PARKING LOT. Was not mentioned at check-in. Did not make me happy and I will probably not be back. I stay in Gatlinburg about twice a year and thought I found a good place to stay. I was wrong.
joe
joe,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
Excellent stay! Hotel was in great condition and very clean. Every staff member I was in contact with was pleasant and helpful. Love this spot! Great location.