the boat transportation was very nice and convenient. Rooms were smaller than expected with no fan in the bathroom.
A lot of unsupervised children in the swimming pool and hot tub. Rules of the hot tub are not as visible as needed. Hot tub should be adults only no children. Most children were jumping into hot tub. Empty cups and alcoholic drinks around the hot tub where children can easily obtain. Mangement should consider life guards monitoring the hot tub area and enforcing rules for the safety of children.
Roberta
Roberta,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Perfect for families
Great amenities. Loved the early admission into universal! Staff was wonderful. We especially liked the restaurants. Strong water tavern was soooo good
chris
chris,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Sapphire Falls
We had a terrific family trip to Universal in Orlando. The hotel was beautiful and had everything we needed. The pool was beautiful and had lots of fun activities for the kids. Definitely recommend!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
robin
robin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Great stay
Terrific property. Great views. Handsome amenities. I woild have preferred a higher ene choice for dinner, but that is my only criticism. The staff werr particularly ameanable and helpful.
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Franesa
Franesa,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
The best bang for your buck at Universal
For the first time in 15 years we went to Universal to see how it has changed over the years. The hotel is clean with excellent walkability and boat access with terrific service to the parks. I will say for the price I would expect better self coffee service in the rooms. There are those of us where it's very important to start the day - and it seems like a money grab for $5 every morning to get us to buy a coffee downstairs. The restaurants were expensive but absolutely wonderful, and the ease at which you can access everything at the hotel is beautifully designed.
Daria
Daria,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Weekend away
Water taxis to parks are great
Staff is very friendly