The hotel has canceled our booking due to the fact that the ferry to reach the island was canceled until december 24t2024.
When could you refund us the money asap please ?
Lefevre
Lefevre,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 19 日
Vacation with diving
Paya Beach site is very crowed but it has nice beaches and a lot diving shops. The resort was fine, it has all you can think of in the rooms and in the resort. The welcoming was nice presented and the people was wonderful, always with an smile in the face. To get there, i recommend to take Cataferry with AC and you get your own seat.
margarita
margarita,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 4 日
Lovely place to go for a short break. It maybe a 3-star (I think) resort but you would not realize as the service is 5-star. The food is amazing in the resort. Simple breakfast and I had their well cooked porridge everyday. In the evenings, the grill and even their buffet was good and affordable. Just outside the resort, there are a few shops for local food. Visited a Chinese place and a Malay food shop. Overall, great place to free the mind and get better and greater ideas.
YeeVonne
YeeVonne,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 14 日
good
Ryusuke
Ryusuke,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 8 日
Beautiful location - rainforest and reef
Chris
Chris,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 3 日
Poul
Poul,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 29 日
Hotel adapte aux voyages avec enfants ,plage et piscine satisfaisantes pour eux ,franchement cool
Valentin
Valentin,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 20 日
The property is old and in need of maintenance, the worst issue was that there are any kind of plastics on the beach. The sea is incredible, the people kind and helpful
- ‘beach view’ werd geblokkeerd door een huisje op het strand, recht voor onze kamer met ‘uitzicht’
- ontbijt is echt matig
- hotel heeft gewoon zijn beste tijd gehad, helaas. Alles is oud en versleten
- weinig geïnteresseerd personeel
Compleet overlopen door luidruchtige locals / Chinezen die ‘s morgens om 10 uur al bakken vol bier staan weg te tikken.
De omgeving is prachtig. Het eiland is paradijselijk maar het zou zo veel beter kunnen.. pak een wat duurder /beter resort zou ik aanraden. De foto’s online doen geen recht aan de werkelijkheid
S
S,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 7 日
Nice dive sites and dive facilities
Zixiang
Zixiang,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 20 日
CHEW
CHEW,4 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 13 日
The resort was nice place to stay but they have to maintain some work on the property and they must keep the property more clean.
Sinan
Sinan,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 4 月 7 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 3 月 31 日
Beautiful seaview, good service, easy to go on boat trips, spa was good
Kati
Kati,5 晚浪漫旅行
Ebookers真实住客点评
6/10 好
2024 年 2 月 12 日
Bedsheets and towels were stained and overall cleanliness is very poor
Development is very old and needs maintenance
Rooms are small and can see others room very easily no privacy
Tioman is nice and that’s what made our stay good not the hotel so much
Ayça
Ayça,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2023 年 11 月 26 日
Rammiyah
Rammiyah,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 9 月 10 日
The location is amazing and set in a beautiful shallow beach which is stunning. The hotel itself is run down and in need of an overhaul. We are not overly fussy and enjoyed our time swimming and just hanging around but don’t come with high expectations of a 4 star resort.
Tim
Tim,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2023 年 8 月 25 日
Unique location and good variaty on activities. The place could do with some new paint here and there, the staff is very nice (issues in the room were taken care of immediately). In the restaurant we were forgotten several times. Had to ask more than 4 times to be served, point of improvement.
stephan
stephan,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 8 月 21 日
We had a great time at Paya. As expected (from the reviews) personnel wasn’t great but certainly good enough. Food wasn’t bad and we were glad we had some options in the Kampung. The location is excellent and the scuba services were fine. Snorkeling is great and we made a few delightful hikes.
Maurits
Maurits,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 8 月 12 日
Très décevant
Dommage que le cadre et l'emplacement idylliques de cet hôtel soient gâchés par un service catastrophique. Le personnel est incapable de vous renseigner sur quoi que ce soit et se moque éperdument de ses clients et de leur bien-être, et ne parle manifestement pas d'autre langue que le chinois (qui constituent 98% de la clientèle). Le service au bar et au restaurant est hallucinant de lenteur et d'à peu près. Quant au ménage, n'en attendez pas, il n'y en a pas ou alors très sélectif (on vous change vos serviettes et on ne nettoie pas la salle de bains ou alors on fait le lit mais on ne change pas les serviettes...). Très décevant au final, heureusement qu'il y a un cadre superbe.