We found the entire staff at this property: friendly and professional. Property in great conditions, breakfast and was great.
Jorge
Jorge,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Very central hotel, good beds, clean rooms - and the breakfast, wow!
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Shane
Shane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Service and condition were great! Sleep sofa bed is very uncomfortable however. Hotel is very clean and breakfast was great!
Barbara
Barbara,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
Joyce
Joyce,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
Awful Experience
Horrible staff and deceptive marketing practices. Charged us over $500/night for a room with a king size bed but actually only gave us a full and had the nerve to claim it was a “New York king size”. Staff was also extremely rude and dismissive. TV service was awful and channels sucked. Room was small and other guest’s children were allowed to run screaming around the halls all hours. We will never book another Hotel Riu after this experience.
Brian
Brian,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
The initial impression of this hotel is that it is well maintained. The lobby is clean, with many places to sit, rest rooms, a bar and small cafe. Check in was painless, except that i repeatedly had to request a receipt. I finally got it on the last day of our stay. The room was exactly as pictured on the web site. A somewhat see-through shower wall makes things a bit uncomfortable. We enjoyed our stay here. The breakfast was outstanding and the bell boys were extremely helpful. The biggest disappointment was that there was no ice machine in the building. We were told to go to the cafe for ice. Although there were three people staying in the room, they would only give us two small plastic cups of ice. Each time, I had to go to the front desk and ask them to for help to get the third glass of ice. This became extremely tedious. The location is perfect, most of the staff is courteous and hard-working, so if you can live without ice, this is a very nice hotel.
Jayne
Jayne,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great hotel with amazing location just few steps from Broadway theaters and Time Square. Also they offer a wonderful breakfast.
Suzane
Suzane,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
In a great location close to theaters and time square, enormous breakfast buffet included, room clean and comfortable, excellent service.
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Good for family trip
Clean and comfortable. Family of 5 (kids aged 10-12) were able to stay in 1 family room. Great value this close to Times Square!
Jared
Jared,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Make sure that you bring your own blow dryer ! The one the hotel supplied was hard to use because it was attached to the wall !