Hotel staff very welcoming & friendly. It's in great location close to the marina & the metro/train stations a few minutes walk away. We stayed for two days only & were delighted when advised by reception that we were getting a free room upgrade. We were, in fact, in a very large apartment with two bedrooms with a large balcony, including well equipped, large kitchen & separate, large cupboard with laundry facilities. The hotel, while comfortable really needs an update. My only real gripe was the lack of sockets in convenient places such as bedside tables & no USB ports & while there were plenty of large mirrors, there were no sockets near to them for hair drying/styling. Overall though, we had a very nice time there.