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Tsai Hotel and Residences

3.0 star property
Hotel with 2 restaurants, near Waterfront Cebu City Casino

Choose dates to view prices

Tsai Hotel and Residences, located near Waterfront Cebu City Casino, offers a warm welcome with two restaurants and two coffee shops. Unwind on the spacious terrace or stay connected with in-room WiFi. Previous guests appreciate the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • 2 restaurants
  • 24-hour room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY137
CNY184 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room with Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Queen Room with Balcony

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room, Balcony

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Balcony

Suite, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Suite, Balcony

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Triple Room

Basic Triple Room | Desk, blackout drapes, rollaway beds, free WiFi

Basic Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Similar properties

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18 Suites Cebu
Lahug
  • Free parking
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 117 reviews
The price is CNY166
CNY191 total
includes taxes & fees
May 31 - Jun 1
18 Suites Cebu
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About the neighborhood

Map
11 Wilson St., Lahug, Cebu City, 6000

What's nearby

  • Cebu IT Park - 7 min walk - 0.6 km
  • Sugbo Mercado - 13 min walk - 1.1 km
  • Ayala Malls Central Bloc - 15 min walk - 1.3 km
  • Waterfront Cebu City Casino - 16 min walk - 1.4 km
  • Cebu Taoist Temple - 5 min drive - 2.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Andok's - ‬2 min walk
  • ‪Pamahaw Café - ‬1 min walk
  • ‪Fung's Noodle House - ‬2 min walk
  • ‪The Second Cup Coffee - ‬1 min walk
  • ‪Ding Qua Qua Dimsum House - ‬2 min walk

About this property

Tsai Hotel and Residences

  • At Tsai Hotel and Residences, you'll be just a 5-minute drive from Waterfront Cebu City Casino and SM City Cebu. For a bite to eat, guests can check out Tazza Cafe & Patisserie, one of 2 restaurants, which serves breakfast, lunch, and dinner. Also, Ayala Center and Colon Street are within a short drive.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Terrace

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Tazza Cafe & Patisserie - This coffee shop serves breakfast, lunch, and dinner.
Burrow - This bistro serves brunch and dinner. Open select days.

Fees & policies

Refundable deposits

  • Deposit: PHP 500 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for PHP 1000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Tsai Hotel Cebu

Tsai Hotel

Tsai Cebu

Tsai Hotel Residences

Tsai And Residences Cebu City

Tsai Hotel and Residences Hotel

Tsai Hotel and Residences Cebu City

Tsai Hotel and Residences Hotel Cebu City

Frequently asked questions

Are pets allowed at Tsai Hotel and Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Tsai Hotel and Residences?

Yes, there's free self parking.

What are the check-in and check-out times at Tsai Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tsai Hotel and Residences?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.

Are there restaurants at or near Tsai Hotel and Residences?

Yes, there are 2 onsite restaurants.

Does Tsai Hotel and Residences have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Tsai Hotel and Residences like?

Tsai Hotel and Residences is a short 15-minute walk from Waterfront Cebu City Casino and 17 minutes' walk from Ayala Malls Central Bloc.

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Reviews

Tsai Hotel and Residences Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Internet

Reviews

Verified

8/10 Very good

Great customer service plus the unit is so big and the location is perfect. I would go back to this hotel again. Thank you for accommodating us
My cousins got to celebrate with us while we’re in town visiting. The place has open floor plan for us to just relax away from the busy streets and traffic during Sinulog 2026
Madonna Glo, 3-night trip
Verified

8/10 Very good

Helpful staff
Sheena Joy, 2-night trip
Verified

10/10 Exceptional

Clean, comfortable and very affordable

The area is close to Ayala Center and Waterfront Resort and Casino. Staff were friendly and very accommodating.
Ian, 2-night trip
Verified

10/10 Exceptional

The place is very convenient for us and the staff are very helpful and friendly.
Winda Tesoro, 1-night trip
Verified

8/10 Very good

Very friendlyl staff
Stevo, 5-night trip
Verified

6/10 Good

I like that it’s convenient, transportation is easy in the area as well. I didn’t really like the amenities especially the bathroom, shower area water flow is not separated so it tends to flood.
Sheena Joy, 3-night trip
Verified

6/10 Good

Very friendly staff. No hot water!
Richard, 4-night trip
Verified

10/10 Exceptional

Cheapest

cheapest and clean
ROMEO, 3-night trip
Verified

10/10 Exceptional

All my rewuests was taken care of right away. Tsai has a great sraff. I enjoyed my stay.
OSWALD, 4-night trip
Verified

10/10 Exceptional

Near & convenient to all restaurant
Mercedes, 3-night trip
Verified

6/10 Good

I think you need to check if there are bed bugs because I was itching in my entire stay. Toilet wasn't clean enough. Location was great for me since it is too close to where I was going to. It's nice is close to the church. Staff were helpful.
Elsa, 4-night trip
Verified

8/10 Very good

yes
Sheena Joy, 1-night trip
Verified

8/10 Very good

It has a great location. The room was good but the bathroom is too small.
Anthea, 2-night trip
Verified

8/10 Very good

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Sven Jonas, 3-night trip
Verified

6/10 Good

staff are good but can’t sleep the whole night dogs are barking.
Veronica, 1-night trip
Verified

6/10 Good

Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Charles, 4-night trip
Verified

8/10 Very good

Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
DAVID, 1-night trip
Verified

4/10 Fair

I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Jason, 3-night trip
Verified

2/10 Poor

There was absolutely nothing to like.
Mathias Stephan, 10-night trip
Verified

6/10 Good

I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Hapfy, 1-night trip
Verified

6/10 Good

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Marya, 1-night trip
Verified

2/10 Poor

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
1-night trip
Verified

2/10 Poor

The Pictures are completely misleading. Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
anil, 3-night trip
Verified

10/10 Exceptional

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HYEONGYU, 1-night trip
Verified

10/10 Exceptional

Very good and I will comeback again.
Lillibeth, 18-night trip