No resolution options given by hotel directly. Dirty couches and chairs, toilet seat worn to the wood unsanitary, broken ceiling fan with missing bulbs in living room, broke light and missing bulbs in living room, bedroom and bathroom. No tv in bedroom, no bbq available on patio as advertised. Patio was filled with storage. Dog on premises in the patio area not able to use patio at all. I am demanding a refund due to no resolution options available, overall poor condition and false advertisement. Also person staying above us, very loud late at night and early in the morning.