A big earthquake occured in İstanbul couple of hours before my reservation. Hotel didn’t inform me about anything. I stayed in a safe public place for the night. İ contacted with Hotels.com about my request for cancelling the reservation. Customer service told me that Hotel Emirhan Palace will not refund any money. As result i lost money even if i didn’t get informed by them. I am a customer and im not happy at all.
Burak
1 晚商务旅行
6/10
Nereden baslayip nerede bitirecegimi bilmiyorum gercekten
Otelin sadece 2 artisi var guler yuzlu personeli ve iyi bir masörünün olmasi
Otel cok eski gorunuyor ve her yeri yikilacakmis gibi
Suit odamizdaki banyoda jacuzzi den berbat bir lağam kokusu geldi duş cesmesi calismiyordu
camlar okadar kirliydi ki bogaz manzarasi varmiyd diye dusundurdu ,
Acik bufe kahvalti beklerken tabak servisi vardi ve vasattı,
Teras kapaliydi,
Karsidaki döküntü apartmanda sabaha kadar tinerciler tedirgin etti !!
Kesinlikle Restorasyon gerekli …
Bu fiyata bu konaklama olmaz !
SELTSOUK
2 晚家庭旅行
8/10
Meryem
1 晚行程
10/10
Noura
5 晚家庭旅行
10/10
Mertcan
1 晚行程
10/10
Murat
1 晚家庭旅行
10/10
Ayten
5 晚商务旅行
10/10
Calisanlari ilgili
Odalari temizdi
Cok teşekkürler kahvaltısı mukemmel
Ufuk
1 晚家庭旅行
10/10
Ufuk
1 晚行程
10/10
batuhan
2 晚行程
8/10
真实旅客
5 晚商务旅行
10/10
Gulnaz
3 晚家庭旅行
6/10
Zeynep
2 晚家庭旅行
10/10
All perfect!
Sandra
2 晚家庭旅行
2/10
Farshid
3 晚行程
4/10
Orçun Necati
1 晚行程
10/10
good
Mohamed
2 晚家庭旅行
10/10
Sehr zu empfehlen!
Arthur
2 晚家庭旅行
2/10
This property is way different from what you described
Room are smiling bad
No Wi-Fi for 3 days
Breakfast is very limited to option
Muhamad
4 晚行程
4/10
At the breakfast, all the glass and plate was dirty
Shiba
1 晚行程
6/10
Wir haben das Hotel für 3 Nächte gebucht. Für Toilettenpapier musste ich jeden Tag anrufen und eine Rolle ins Zimmer bringen lassen. Der Safe im Zimmer funktionierte nicht richtig , ich musste jeden Tag den Hotelservice anrufen um es öffnen zu lassen.