Quick overnight triip to see Portsmouth and meet family for dinner. Location for exploring downtown Portsmouth on foot is perfect.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
This is a nice boutique hotel that has been beautifully renovated and is close to everything. You can tell that the new management has put a lot of care into the place and the experience. The check-in/check-out is seamless. But if you are looking for a traditional hotel experience - which I was not - this isn't for you. Don't expect concierge service or traditional keys/TV. Overall, a nice experience. I would recommend they insulate the doors more. At times, there's a lot of sound from the hallway, but it didn't ruin the trip.
Monica
Monica,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Room was great and you can tell it was newly furnished or they kept up with it well. Bed was very comfortable. Walls were paper thin and you could hear everything from every room.
Check in was a bit frustrating. I requested an early check in which I know isn't guaranteed but was told I would get a text from the hotel when the room was ready. After 4pm, check in time, I still never received a text or email. Called the number at 4:15pm. They were friendly and then sent the text but said if the code doesnt work on the app, there is a lockbox with all physical keys and gave me the code. I clarified that all the keys were in there and that there wasn't a separate lockbox for each room and they confirmed. To which I then said I would grab the physical key rather than the app so no one else had access to my room since all the keys can be grabbed my anyone with the code. The woman said it's never been an issue before but I didn't feel comfortable chancing it.
I also texted and emailed about parking the day before arriving and the hotel never wrote back. I decided to street parking which was significantly cheaper than their $35/ night lot.
Though the hotel is in a perfect location and room was cozy, very underwhelmed by the check in experience and lack of communication and safety.
Brianna
Brianna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Tamara
Tamara,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Tran
Tran,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Kitty
Kitty,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 7 日
After you have paid your bill, they asked for $35 fee for parking. There was no attendant to even check us in. In a text before we arrived there was an opportunity to ask questions which I did but got no responses. If we hadn't met someone who knew the code to get in, we would not have have been able to get into the facility. All in all customer service was non-existent
John
John,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 3 日
Confusion with check-in / plumbing needed some attention. Staff is friendly, but seems like the place isn't managed well anymore.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Kathleen
Kathleen,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 2 日
Saturday, 5pm housekeeping came knocked and came in without a chance for us to answer the door. She doesn't have enough towels; but what she did bring she put ON THE BATHROOM FLOOR and didn't clean up or make the bed. For what we paid, I figured service would be a tad bit better than a motel 6. Very disappointing.
There was a toenail by my pillow on the bed frame. My husband's pillow smelled of old spice, he doesn't wear old spice. Unacceptable.
Amy
Amy,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Kevin
Kevin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 22 日
Very good and convenient place to stay
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 21 日
Dirty and not well maintained
Robert
Robert,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 20 日
Eh
Reserved a King bed and got a queen. Room was quite small. Bed was poorly made. Just because you asked for my opinion.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 19 日
I did not ever get to check in to the hotel and had to be moved. Not happy!
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 10 日
Michael
Michael,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Tomas
Tomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Ale House was lovely! We had a nice room and the staff member working was very helpful with recommendations. I wish we had another night or two.
Colleen
Colleen,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Stay was great and location was perfect!
Amanda
Amanda,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 11 日
I know check out time is at 11. I was back at 11 sharp to find my room bring cleaned and told that check out is at 11. So this person was in my room before the designated time and was very rude.
Kristi
Kristi,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Wonderful service, big clean room with comfy bed and lovely view, great downtown location
Kristen
Kristen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
We will definitely stay here again. Very convenient location to our usual dining favorites. Simple but nicely done and comfortable and priced reasonably for a night out.
Brian
Brian,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Great spot. Love the uniqueness. Great communication w easy check in. Loved the room, the location, and the cool common spaces and amenities.