Nice and friendly staff but service levels could do with improving in certain areas.
Room cleaning mostly a challenge, always something missing or not replaced.
Couldn’t use swimming pool because every day there are children swimming lessons taking up whole pool for min first 3 hours 6-9am. Then pool closes 6pm so I couldn’t even swim after work! I complained but taking revenue from swimming lessons is obviously more important than guests use.
The automatic piano in the lobby is annoyingly loud and during my Dec stay they played same 6 or 7 tacky Xmas songs on loop which was everywhere, toilets,restaurants,lobby,lifts,walkways,pool you couldn’t escape it.
The bar is very dark and overplays loud techno music with extremely distorted bass.
Service can be slow in there.
I will only come back here if holiday inn is full.
Cleaning in rooms not brilliant. Behind blinds/curtains is black/grubby and whilst looking for tv remote saw u see the bed thick dust/hair and an old pair of knickers!
Gary
Gary,15 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Overall value for money
Prashant
Prashant,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
Liked the 2 room suite on the 7th floor with a nice view. Had some problems with having the suite cleaned properly and timely. The staff was helpful and accommodating, especially Sabita in Reception
Eugenia
Eugenia,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Karunya
Karunya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 4 日
Vinod
Vinod,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Wonderful place to stay
Should have been a one night stay but owing to severe weather conditions we were forced to cancel our travel plans and stay another night. Thankfully we had chosen thus wonderful hotel so although we were disappointed not to travel it was made enjoyable by the wonderful staff and superb hotel. I would definitely stay here again and thoroughly recommend it.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 22 日
It was ok for one day but not for longer time.
Majdi
Majdi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 5 日
Good property for business travel in reasonable price
Abhishek
Abhishek,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 23 日
Very poor staff management! No co-ordination between their own employees. One issues invoice and the manager does not. Very poor management!
Never again Turyaa!!!
Vijay
Vijay,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 31 日
Gallet
Gallet,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 27 日
Great Location, shopping and top rated restaurant
In general the stay was peaceful and had great time.
somasundaram
somasundaram,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 27 日
Great Location, shopping and restaurant.
In general the stay was very good. They have accepted all the requests and fulfilled with our satisfaction.
somasundaram
somasundaram,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 18 日
Turyaa was excellent. The rooms were clean, and the staff were very kind.
Hari
Hari,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 4 月 3 日
Nintu
Nintu,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 21 日
Lovely home
It was 1st time to visit Chennai ,once u enter the hotel u will feel welcomed and comfort
All staff are professional helpful and friendly
Room with good space good air condition view was great
I want to thank all reception staff , specially young male( sorry I forgot name tall and thin with very nice smile and helpful)
Sammi and Riya
Also for worker Kumar both of them
I felt home
I will recommend to stay there
Rayan
Rayan,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 3 月 4 日
Not so satisfactory stay
the kettle was not working so tried to call the reception but both the phones in the room too were not working. The hotel has made some recent changes towards cost cutting like bathroom slippers, shaving kit etc would only be provided on request etc.
Prakash
Prakash,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 1 月 31 日
I wouldn't stay here again. The only redeeming feature was the polite waitstaff. Rooms were not cleaned daily until a reminder. Not sufficient towels, toilet paper, smelly room, refrigerator didn't function, key cards didn't work
Thara
Thara,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 30 日
An oasis of calm, with fabulous evening meals plus an extensive breakfast. Staff were excellent and very helpful.
Jonathan
Jonathan,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 21 日
Great hotel, nice staff, amazing food! Sansana at the reception was awesome and super helpful! Give her a raise :)