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Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

4.5 star property
Mountain hotel in Nuwara Eliya with spa and winery

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Photo gallery for Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

Super Deluxe Room | Balcony
Billiards
Fountain
Daily buffet breakfast (USD 18 per person)
Presidential Suite | View from room
Nestled in the city center, Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty offers an enchanting retreat. Enjoy a rejuvenating spa treatment, followed by a delicious meal at one of the two on-site restaurants or grab a coffee and take in the views from the charming garden or rooftop terrace.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CNY814
CNY1,066 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Studio

Royal Studio | 1 bedroom, premium bedding, down comforters, minibar

Royal Studio

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Presidential Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private hot tub
Heating
Connecting rooms available
Free cribs/infant beds
  • 62 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No: 10, Glenfall Road, Nuwara Eliya, Central, 22200

What's nearby

  • Nuwara Eliya Golf Club - 10 min walk - 0.9 km
  • Assemblies of God Church Nuwara Eliya - 13 min walk - 1.1 km
  • Lake Gregory - 18 min walk - 1.6 km
  • Pedro Tea Factory - 6 min drive - 4.0 km
  • Lover's Leap Waterfall - 6 min drive - 3.7 km

Restaurants

  • ‪Ambal's Hotel - ‬12 min walk
  • ‪De Silva Foods - ‬11 min walk
  • ‪Grand Indian Restaurant - ‬5 min walk
  • ‪Pizza Hut - ‬15 min walk
  • ‪Milano Restaurant - ‬12 min walk

About this property

Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

A great choice for a stay in Nuwara Eliya, Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty features a winery where you can enjoy a glass of local wine. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center.

Languages

Arabic, Chinese (Mandarin), English, German, Hindi

More about this property

VISIBILITY

At a glance

Hotel size

    • 160 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Helicopter/airplane tours
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Banquet hall

Accessibility

  • Doorbell and phone notification
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: USD 70.00
  • New Year's Eve (December 31) Gala Dinner per child: USD 35.00 (from 5 to 10 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 15.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel
Araliya Green Hills Nuwara Eliya
Araliya Green Hills
Araliya Green Hills Hotel
HELP_OUTLINE

Frequently asked questions

Is there a pool at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?

Sorry, pets aren't allowed.

Is parking offered on site at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in is available.

What is there to do at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty and nearby?

Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty also has 2 bars, a winery, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?

Yes, there are 2 onsite restaurants.

Does Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty like?

Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty is in the heart of Nuwara Eliya, a short 13-minute walk from Nuwara Eliya Golf Club and 16 minutes' walk from Assemblies of God Church Nuwara Eliya.

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Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home
Jennifer, 2-night trip

10/10 Exceptional

Beautiful hotel, with good food, great service
Kanchana, 1-night trip

2/10 Poor

The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the pool—maybe there. I couldn’t figure it out. But I couldn’t sleep all night!
Radhika, 1-night trip

4/10 Fair

Physical plant is okay, but service is terrible

The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.
2-night trip

10/10 Exceptional

Mahmood, 2-night trip

10/10 Exceptional

Sanjeewa, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
1-night trip

4/10 Fair

MANEA, 3-night trip

8/10 Very good

Property was nice. Wifi was slow. Service is slow too
Angie Mui Gek, 2-night trip

4/10 Fair

would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
SH, 1-night trip

10/10 Exceptional

Very Good Exciting
Sundararaj, 1-night trip

4/10 Fair

Do not recommend

The hotel was clean and tidy but the service left much to be desired. We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up. There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water. We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around. While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
Michelle, 2-night trip

10/10 Exceptional

My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work!
Lakshitha,F, 2-night trip

6/10 Good

Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount.
1-night trip

8/10 Very good

Good Hotel & great service

The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room.
P P, 1-night trip

8/10 Very good

Beautiful gardens at and surrounding this hotel.

Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay.
Bruce, 3-night trip

10/10 Exceptional

I had a good experience . Everything was more than i expect
Saleh, 2-night trip

10/10 Exceptional

A nice hotel that was a home away from home.

The hotel staff was very friendly and courteous from day one. The food selection was very good and our room was very clean. Any of our requests to the front office was handled immediately. Mr. Manoj Raj at the dining area was so friendly and helpful to us and made our breakfast and dinner a very pleasant experience. I am sure the other hotel staff members are the same. All in all, it was a very enjoyable experience for my wife and I and I recommend this hotel to anyone looking for a getaway to enjoy peace and tranquility in the hill country.
Lakshitha, 1-night trip

6/10 Good

Hotel Close to the City-Sri Lankan Experience

We reached the hotel in the late evening by our van.Staff in the hotel geeted us and served hot chocolate.I would rather prefer a very strong tea as Nuwara Eliya tea is famous as the tea grown at high mountain.We booked a super deluxe room and it was in 2nd floor.The room was clean but the interior was quite old fashioned.Bathroom was very neat and clean.We stayed 2 night in that hotel.Though the breakfast had a quite variety and we tried most of them but could not get a feeling of Sri Lankan food.However the I liked sambal and sambar (made of fresh vegetables) very much.We ordered room service and the foid was horrible though they served well.It is nicely located to reach city and to other areas but we felt the money we spent for two night is not of worth.I would still recommend this hotel if somebody is staying for one night.They need to be competitive in relation to the pricing.Improvement needed for the breakfast.I forgot to mention the banana cake was a bit hard and felt like not fresh.
Debashis, 2-night trip

8/10 Very good

Hervorragendes Abendessen und guter Service im Restaurant. Das Restaurant ist aber leider im Untergeschoss und daher vom Ambiente nicht wirklich schön.
1-night trip

6/10 Good

Good location with bad services

Good location and well behaved staff The hotel is very expensive compared to quality of services . I would rate it 3 star level. The bed is not comfortable and the toilet is very old fashion. The breakfast and dinner was not up to my expectations
Abdulrahman, 1-night trip

8/10 Very good

Dhal

Great!
This review was submitted before 2018 and has not been verified.

8/10 Very good

فندق رائع

إقامة جميلة الفطور والعشاء كان بوفيه رائع جدا الغرف صغيرة نوعا ما لكن مستواها ممتاز واغلف فنادق نوراليا صغيرة
TALAL SAEED, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hôtel agréable et personnel accueillant. Salle de

Chambre claire calme confortable et spacieuse. Personnel accueillant. Salle de sport et piscine. Petit déjeuner copieux et savoureux.
couple, 1-night trip