A front desk clerk here was one of the most unprofessional persons I have ever dealt with. It was so bad. I thought that she was gonna physically attack me. I was uncomfortable here the whole time. She argued with me in front of customers screaming at me across the room because she overheard me asking someone else for help who I thought could help me. This was one of the worst experiences I have ever had at Marriott. And I am a Marriott Bonvoy customer. Most of them are very nice and very professional. I could not believe what I walked into on this particular night.
真实旅客
3 晚行程
6/10
Karen
4 晚商务旅行
10/10
真实旅客
1 晚家庭旅行
4/10
Taniyamol
1 晚行程
8/10
Pleasant stay
Darryl
2 晚家庭旅行
10/10
Big rooms with comfortable beds and a walk in closet. Breakfast spread was great with lots of options to take a snack to go. For example, oatmeal, muffins and waffles in individualized packages. Parking free for the week when staying the night- perfect for a family that is flying out of Buffalo airport.
Vicky
1 晚家庭旅行
8/10
Very comfortable and friendly staff. The complimentary breakfast was okay, hot food was great but the breads and pastry was mediocre at best, milk was sour not rotating the inventory is the problem. I will return as the room and bed was very comfortable and staff very friendly but I will go elsewhere for breakfast. This is not the fault of the breakfast staff , the hotel manager needs to budget more for quality food amenities , I’m sure most customers wouldn’t mind paying a bit more on the room rate.
John
2 晚浪漫旅行
8/10
Friendly check in. Room very clean and bathroom modern and clean. Only issue was noise from group of teens running up and down hallways over the weekend - must have had group of rooms for them and their families
Francis
3 晚行程
10/10
Johnathon
1 晚行程
10/10
Staff was very helpful and polite. Room was very clean and comfortable. We enjoyed our stay
John
1 晚浪漫旅行
10/10
Laura
1 晚行程
10/10
greatest experience
samee
1 晚行程
10/10
Nice and clean
Eva
2 晚行程
10/10
Very nice
StanleyStanley
1 晚家庭旅行
10/10
We had a brief stay while traveling to Tennessee with my son his wife and young grandson. This day was brief, but the rooms were nice and comfortable. Breakfast was also very good in the morning.
Avis
1 晚行程
10/10
This hotel was amazing, the airport shuttle was perfect! We stayed here twice in three weeks. Highly recommend.
Kelly
1 晚家庭旅行
10/10
Great
Randall
4 晚行程
8/10
Nice hotel and a good location. We enjoyed our stay.
Heather
1 晚家庭旅行
8/10
Clean affordable nice location
真实旅客
1 晚结伴旅行
10/10
Just overnight but great room with comfortable bed. Will plan to stay again.
Karen
1 晚家庭旅行
10/10
Jeff
3 晚行程
10/10
Spacious room with sectional couch and closet with shelving. Nice breakfast bar area in room and plenty of desk/table top surfaces to spread out on