Hotels.com sucks! I messaged them in real time to say I felt unsafe. They said I will not get a refund. The staff member at the hotel couldn't even pull up my confirmation without me forwarding my confirmation. Which I also have proof of. When I was leaving she asked me why and I said I do not feel safe with all these intoxicated men all over the property watching me and listening to you give me my room.
Felicia
Felicia,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
tory
tory,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Derick
Derick,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
LaRonda
LaRonda,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Pass this property up
Filthy and uncomfortable, but it was the only place we had to stay.
Daryl
Daryl,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 21 日
No pillows in room no one at front desk to get me some till next morning toilet didn’t work
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
ERIC
ERIC,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
It was wonderful
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
Amonye
Amonye,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Georgina
Georgina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Jacobi
Jacobi,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
You get what you pay for!
Rooms were bare minimum. Not filthy, but not nice either. I did have to kill one roach my first day. Bed was uncomfortable, with hair on the linen. Overall you get what you pay for. I have certainly seen worse.
真实旅客
7 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
The room was very outdated and blind were all different lengths. Bed was hard and the room smell like it had be closed up for a while.
Qiana
Qiana,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 8 日
No hot water, washing machine never work, in 2 months they clean the room 1 time and if you forget the key inside the room have to pay $10 for a new one
Luis
Luis,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Robert
Robert,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
The smell was terrible in the hallways and the room.
Timetria
Timetria,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 25 日
I booked this room and when I went in the doors that led the the elevator, it was a street walker and her pimp. When I got to the 4th floor that my room was on I didn’t have to even walk off the elevator to smell weed. I tried twice to get my refund and the hotel never wanted to refund me even tho I never stayed. I went home and they denied my refund TWICE! So how I’m out of $97 $ This is a hotel for street walkers and drug addicts!
Tamara
Tamara,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 10 日
Tariq
Tariq,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 2 日
Disgusting paid for eight nights stayed two and left No refund was given Lost $600 but wouldn’t have stayed any longer if they paid me!
Angela
Angela,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Christina
Christina,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 27 日
DISAPPOINTING
This hotel is advertise as a 5 star Hotel. People live in this hotel as their home. I was told to go look at room to see if I like it. Then after you swipe your card, then they tell you, if this happen or that happens you will be charged. I bed look like a fold up bed, no carpet in the rooms. the blanket was paper thin.NO Housekeeping Services, you had to use the same towels all weekend. I went and brought LYSOL to spray done everything in this room. The staff at desk act of thou they don't know what to do and they act like they don't know what's on when you ask a question. I only stayed there because I came to VA for an important event. It was too late to find another hotel. THIS IS A WELFARE HOTEL. IF you like the finer things in life don't stay at this HOTEL.
YOLANDA
YOLANDA,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
We did not stay in the room they won’t refund us ! Horrible and disgusting