Didn’t get the room we booked. Gave us a single bed then argued about it essentially blaming Hotels.com. Mold in bathroom and overall bad service. We cancelled and found other accomodations.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
The whole place smelled very strongly of weed and our room smelled like smoke. There were roaches on our bed and the walls. We got to our room and ended up leaving to find a different hotel because there was no way we were staying there.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 5 日
Alzenia
Alzenia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 1 日
Alzenia
Alzenia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 22 日
Try to check in at the hotel on Sunday, January 19 around 10 PM. The front desk associate advised me that they had no rooms available for my reservation. He explained to me that there was some type of emergency and they had to move people around. I explained to him that my reservation was guaranteed with my credit card and I did not understand why the hotel had no room rooms available to accommodate my reservation. This situation left my family and I stranded. We live approximately three hours away from Washington DC and it was a icy night. The front desk gentleman was not very helpful to secure another hotel. The check in area at this hotel is approximately 2 x 4 with plexiglass at the check-in counter. There was no bell to notify the front desk person that I was there to check in. After awaiting a while, the front desk person appeared. I would appreciate a hotel.com. Customer service representative contact me to review the situation.
Cindy Kohler
Cindy.l.kohler@hitmail.com
Cindy
Cindy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Best hotel in town
Love everything about this hotel from the service desk to the cleaning lady, very attentive and friendly, really helpful 5 start and more
Thais
Thais,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 17 日
Deon
Deon,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 11 日
The front desk clerk was in his car until you called the number and he ran in, the first room given was completely dirty and the second had roaches.
Eric
Eric,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 8 日
Too noisy
Eric
Eric,1 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 31 日
Area
Leonard
Leonard,7 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 30 日
I wouldn’t recommend to anyone .
Raven
Raven,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 24 日
ROACHES!
Sydney
Sydney,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 16 日
akira
akira,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 14 日
Don't stay here
Multiple cockroaches in the room. Smelly room
Don
Don,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 11 日
You couldn’t ask for a worst place, dirty uncapped no towels in the bathroom unfriendly help front desk. Pathetic.
edward
edward,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 27 日
Que'andria
Que'andria,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 26 日
I killed 3 roaches the first night. Majority of the tv channels had no signal.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Jordan
Jordan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 4 日
I reserved this hotel room a month in advance. The hotel overbooked their rooms and I had to find a new hotel for work which was an inconvenience to me.
I arrived at my VERY IMPORTANT meeting late and almost lost my deal.
There needs to be a better level of communication between the website and the hotel. Terrible experience
Faakor
Faakor,1 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 1 日
Fire alarm kept going off
Carla
Carla,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 30 日
They are rude and disrespectful, they took my money then told me and my kids we had to leave for no good reason, I’m 56 so I’m not loud. Said she just didn’t want to rent to us anymore. Very racist. And the manager was white.
Bridgett
Bridgett,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 10 月 26 日
Roach Infestation and Nobody cared
This hotel is Roach Infested! I had to spray bug chemicals constantly and I was bite by another bug and it affected my hand for 2 weeks.