2/10
Upon checking in, I had to wait several minutes for someone to come to the front desk. After checking into my room, I discovered the toilet was not working. The front desk assigned me to another room. The toilet in that room was leaking into the bedroom. I returned to the front desk and requested that my reservation be cancelled, and asked for a refund of the charges to my credit card. Please advise if this request for a refund has been made. I am a Choice Hotel member and have never had a bad exoerience such as this.
Tom
1 晚商务旅行