Hello Lisbon Rossio Collection Apartments offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Santa Justa Elevator. Bonuses like sofa beds, refrigerators, and microwaves are in all apartments. Public transportation is just a short walk: Rossio Station (Green) is 2 minutes and Restauradores Station is 4 minutes.
Hello Lisbon Rossio Collection Apartments offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Santa Justa Elevator. Bonuses like sofa beds, refrigerators, and microwaves are in all apartments. Public transportation is just a short walk: Rossio Station (Green) is 2 minutes and Restauradores Station is 4 minutes.
At a glance
DONE
Property size
20 apartments
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Cribs (infant beds): EUR 10.0 per day
Kitchenette
Refrigerator
Microwave
Coffee/tea maker
Dining
Continental breakfast available for a fee daily 7:30 AM–9:00 AM: EUR 9 for adults and EUR 9 for children
Bedrooms
Sofa bed
Bathrooms
Shower
Towels provided
Hair dryer
Entertainment
TV with cable service
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Soundproofing
Smoke-free property
Services and conveniences
Safe
Iron/ironing board
Luggage storage
No housekeeping
Location highlights
Near a metro station
Near a train station
In the city center
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
20 rooms
4 floors
1 building
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 9 for children
Airport shuttle service is offered for an extra charge of EUR 30.00 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Does Hello Lisbon Rossio Collection Apartments offer free cancellation for a full refund?
Yes, Hello Lisbon Rossio Collection Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hello Lisbon Rossio Collection Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Hello Lisbon Rossio Collection Apartments?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hello Lisbon Rossio Collection Apartments?
Yes, an airport shuttle is available. The charge is EUR 30.00 per vehicle one-way.
What are the check-in and check-out times at Hello Lisbon Rossio Collection Apartments?
Check-in start time: 3 PM; Check-in end time: 9:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Does Hello Lisbon Rossio Collection Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and a coffee maker.
What's the area around Hello Lisbon Rossio Collection Apartments like?
Hello Lisbon Rossio Collection Apartments is in Lisbon City Center, a short 2-minute walk from Rossio Station (Green) and 5 minutes' walk from Avenida da Liberdade.
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Reviews
Hello Lisbon Rossio Collection Apartments Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
9.4
Location
7.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
2/10 Poor
Jun 11, 2020
Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. Ad looks good. it!
x
x, 3-night trip
Verified
6/10 Good
Sep 9, 2020
The property location was very easy to get to around to public transportation and in the downtown area. Instructions for entering building were sent two days prior so that worked out well. Grocery and shopping stores at foot of hill. Top of other hill are monuments and other shopping. The room was large and had everything you need as far as kitchen and enclosed balcony sitting area (overlooks crumbled area). No place to store clothes. The drain in my shower (4a) was backed up during my 4 day stay so quick showers to prevent overflow. Toilet dripped non-stop.
Tracy
Tracy, 4-night trip
Verified
8/10 Very good
Jul 29, 2020
Das Apartment war sehr geräumig und für 4 Personen bestens geeignet. Jedoch fehlte in der Küche einige Ausrüstungsgegenstände, die Toilettenspülungen machten permanent Geräusche, bei Ankunft war der Kühlschrank dreckig, der Aufzug war nicht Betriebsbereit und noch weitere Kleinigkeiten.
Jörg
Jörg, 4-night trip
Verified
2/10 Poor
May 10, 2020
Non mi è piaciuto il fatto che non si poteva viaggiare per il corona virus e non c'è stato verso di annullare la prenotazione che aveva la cancellazione gratuita. Ho manda diverse mail ma non c'era nessun link per accedere alla cancellazione.
Verified traveler
3-night trip
Verified
4/10 Fair
Mar 12, 2020
The property itself was fine and location great. We had a concern with communication as we learned upon arrival that we couldn’t pay onsite (even though that was offered through Expedia) and that we weren’t going to have access to the room unless we supplied a credit card number over the phone. It was late and I had my whole family standing outside the building so I gave my number. I should have been contacted about that before then. I had zero messages letting me know that payment hadn’t been received and that it would be required ahead of time to get a room. That should be the only option for this hotel in Expedia (pay ahead of time) because there is no attendant to take payments at the hotel.
Tyson
Tyson, 1-night trip
Verified
8/10 Very good
Mar 7, 2020
Muy bien ubicado y muy confortable
Francisco Javier
Francisco Javier, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2020
Cet appartement est spacieux( 3 chambres 3 salles de douche (4d), lumineux, propre et très bien situé! Je recommande
Nat
Nat, 4-night trip
Verified
10/10 Exceptional
Feb 25, 2020
Небольшой аппарат-отель около площади Rossio.
Отличное расположение в самом центре, сразу за вокзалом Rossio. Аппарат-отель небольшой. В номере - очень удобная кровать, кресло-кровать, стол, стулья, TV, небольшой шкаф, сейф. Кухня оборудована полностью: полномасштабный холодильник, плита, микроволновка, вытяжка, чайник, кофеварка, посуда и столовые приборы. Имеются стиральная машина, утюг и гладильная доска. Номер компактный. Персонала не видно. Ресепшина нет. Была небольшая заминка при регистрации: киоск самостоятельной регистрации не работал, пришлось звонить для получения кода от комнаты. Уборка 1 раз в 3 дня. Из минусов - отсутствие кондиционера для волос в ванной. Мыло, гель для душа, шампунь при уборке не пополнялись. Есть фен, биде. Халатов и тапочек нет. По обеспечению ванной на 4 звезды, конечно, не тянет. В целом нам отель понравился.
Evgeniya
Evgeniya, 6-night trip
Verified
10/10 Exceptional
Feb 22, 2020
Nice apartment,
The apartment was nice like it we stayed 3 days here, cleaning can be improve, other then that its really nice
Ghada
Ghada, 3-night trip
Verified
8/10 Very good
Feb 22, 2020
Virtual check-in was broken in the morning but the management team did not try to address until it was time to check in at 3pm. By that time, 3 families waiting to check in had already been waiting 30 mins for a representative to physically check everyone in. They could have planned better, knowing their virtual check in was broken.
Verified traveler
3-night trip
Verified
6/10 Good
Feb 18, 2020
The property itself is quiet but the surrounding area is very noisy late info the night. Not sure if it is a weekend thing or if it is a daily affair.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 17, 2020
This is an excellent property with grat location. Suggest to provide som additional thinks like table salt & Pepper, dish washing soap and scruber etc.
Sanjay
Sanjay, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2020
A localização e limpeza nota 10
Daniela
Daniela, 2-night trip
Verified
8/10 Very good
Dec 30, 2019
ottima location comoda per tutte le escursioni . arredi nuovi e funzionali
paolo
paolo, 3-night trip
Verified
8/10 Very good
Dec 29, 2019
Good location, nice amenities, safe and great value
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 28, 2019
A good location, perfect for our family of 5.
Easy checkin and lots of dining options close.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 26, 2019
Väldigt bra boende med närhet till allt. Modernt och fräscht. Lite små saker som de behöver laga men annars kanonbra!
Anneli
Anneli, 4-night trip
Verified
10/10 Exceptional
Dec 24, 2019
Location
Excellent location and very clean
Ximena
Ximena, 1-night trip
Verified
8/10 Very good
Dec 16, 2019
La posizione della struttura è ottima. L’arredo è moderno e funzionale.
Wasn’t much to look at on the outside, but inside it was very nice and modern. Kitchen was big and updated, but no soap was provided to do the dishes. TV service was ok. Check-in was only by machine and was confusing. Printed ticket didn’t have ink and so needed to rely on additional help (by a Skype phone mix) and an e-mail. Once we figured it out, it was fine. Location was good, central to a great restaurant and shopping district, and close to public transport.
Allison
Allison, 2-night trip
Verified
8/10 Very good
Nov 19, 2019
Super,clean and comfortable bare bones accommodation in center of city (near train station). A couple of supermarkets just down the stairs, a bar next door and several cafes. The boxed breakfast delivered each morning was very generous and delicious. You buy the coffee downstairs or make it in the flat.
Laundry and dishwasher soap is available, but no dish washing sponge, soap, paper towels, drying towel. Easy to purchase.
TV is just movies, mainly in Portuguese. If in a car, parking would be a problem.
Would use them again.
Verified traveler
3-night trip
Verified
4/10 Fair
Nov 15, 2019
Nice location but...
Have stayed here before but don’t think I would again. They are good apartments and very central, but just lacking in a few basics.
1/ the shower was broken and difficult to use.
2/ the water didn’t drain properly in the bathroom.
3/ the iWIFI wasn’t very good.
4/ the tv was very limited in selection.
5/ the heater was pretty ineffective
Great shame but these are fairly basic things in a small apartment/studio.
Mark
Mark, 2-night trip
Verified
8/10 Very good
Nov 12, 2019
Great stay but...
The walls are paper thin at least on the 1st floor so remember to pack earplugs. Our apartment was facing a derelict building and there were a few homeless people camped in a nearby alcove. But we never had any trouble, so no need to be scared of any of that.
Otherwise a pleasant stay. Lovely location with short walk to nearby bars, restaurants, cafes and shopping centre. Very close to the Rossio station.
Katri
Katri, 6-night trip
Verified
8/10 Very good
Nov 11, 2019
Très bien situé!!!
Très bien.
Hôtel bien situé, très propre et toute les commodités d’un petit appartement.
La connexion wifi n’est pas très bonne.
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