Beautiful location and the hotel premises are absolutely beautiful. Loved the garden, the view.
Sudershan
1 晚浪漫旅行
10/10
ASHISH
2 晚行程
10/10
Craig
2 晚行程
8/10
Beautiful hotel. Great views. Excellent staff. Limited access to other food options
bruce
3 晚结伴旅行
2/10
So much of noise in above floor and they are renovating the property, not able to sleep properly, so much drilling sounds and floor walking sounds, its not look like 5 star property and not good in room cleaning,
Jagannathan
2 晚浪漫旅行
10/10
GURURAJ
2 晚行程
10/10
Excellent place.
Highly recommend
Gurpartap
3 晚浪漫旅行
10/10
Our stay at this hotel was very relaxing with amazing views,
Saigeetha
2 晚浪漫旅行
10/10
Chandrashekhar
2 晚行程
6/10
真实旅客
2 晚行程
10/10
Lovely hotel with beautiful views. Very nice buffet
Donna
2 晚结伴旅行
2/10
The experience was very pathetic. This property doesn't deserve to be a 5 star.
1. There's no-one at front desk during night to take your query/issue.
2. The food was tasteless and overpriced.
3. The showers were not working properly and no-one addressed it. You need to ask for dental kits and body lotions which should be provided by default.
4. The bar was not functional and they didn't inform about it earlier.
5. For any service at dining, you need to ask 3-4 times.
6. The games room is not at all maintained.
The staff has only 1 solution for all your problems "We are sorry sir/ma'am". Overall, it deserves even less than 1 star rating.
NOT AT ALL RECOMMENDED
Arpita
4/10
Luke
2 晚行程
10/10
Well maintained resort with friendly, polite and courteous staff. From check-in to check-out, had an amazing experience. The valley view from the room was spectacular and the resorts green space was very well maintained.
Front desk staff greets you, escorts you to the room and politely shows the amenities in the room. Food at the buffet breakfast and dinner was delicious with a wide variety of Indian and continental dishes. The restaurant manager AkhiI and his staff provided excellent service. I also used the spa for a three day massage therapy. The massage therapist was very good and I felt rejuvenated after the session. Overall an excellent stay and will stay at this resort again.
真实旅客
4 晚结伴旅行
6/10
The property is very tired. Despite only being 6 years old (so we were told) it looks more like a few decades old from the state of it - bubbling paint on walls, chips and cracks and just a bit dirty everywhere with old looking furniture and decor and a musty smell throughout. We stayed at the Fragrant Nature in Kochi and loved it. That’s why we chose to stay here in Munnar but it just hasn’t been looked after as well. All fixable though with a bit of love from hotel management. On the positive side the views were amazing and the walking activities were great with a knowledgeable guide. The food was good but not great for Kerala food (the bar is high though!) and the staff were very attentive - although being woken up both mornings by them calling our room to see if we were joining an activity or headed to breakfast was far from ideal.
Ashiq
2 晚浪漫旅行
10/10
Excellent property, beautiful scenery, and wonderful staff.
Dennis
1 晚家庭旅行
10/10
Great experience. Amazing view. All staff very good
Vivek
10/10
The staff was amazing and properly location is on top of the mountain so views are just extraordinary
Dhiren
10/10
Awesome property with great views and service
Aparna
2 晚行程
10/10
Fragrant Nature is located on hill side. Location is superb. Rooms are spacious and well furnished, creating a very nice atmosphere. They have excellent SPA services. Food is nothing special but good.
Ramesh
2 晚行程
10/10
Amazing experience. Beautiful views
Thomas
1 晚行程
10/10
Great
Ameen
1 晚家庭旅行
2/10
Jobin
2 晚行程
10/10
真实旅客
2 晚家庭旅行
10/10
Great experience, buetiful views
Comfortable specious room
But need to know that the road to the hotel is bad, with pitholes and abrupt edge