First off workers are great and just doing the best they can. We got there about 6:20 and check in was very rough. They have a very old system for taking payment took quite a while. First room they gave us the key lock did not work it just spun. They gave us another room and it worked. One nice thing is most rooms have covered parking. Our minivan fit under it just fine. Rooms are pretty small and very dated. Had 2 double beds and that took up most of the floor space. This is a theme in brownwood and early rooms are very expensive for what you get and thats not just here. Check out was very easy thankfully they just took the key.
Jarritt
Jarritt,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Abelino
Abelino,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
Just an all around not good place
Todd
Todd,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 3 日
There were a lot of people partying all night making loud noises and the property people did nothing. The room smelled like pee and the floors were completely dirty and I tried to change rooms but the said they couldn’t do that. The bed had bed bugs so I slept in my car and didn’t feel safe at all.
Todd
Todd,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 18 日
The guy at the front desk was very rude when i checked in and came to my door at 11am and asked me if i was leaving yet. I was packing, making sure i didn't leave anything. He was just very rude and acted like he didn't want us there. My daughter and i were in town for a funeral, he just made our experience worse.
Melody
Melody,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 11 日
Needs updating
Ralph
Ralph,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 11 日
Property needs cleaned up
Ralph
Ralph,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 17 日
Don’t stay here
Check in was not so good. The lady that checked me in was very confused.
Wayne
Wayne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 9 月 20 日
The property is well out dated. Needs some fixing up. They still us the key system. Do didn’t stay closed unless you locked the deadbolt. This place is more for people that need a place to stay long term.
Todd
Todd,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 7 日
Rene
Rene,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 20 日
Unavailability of front office being accessable. Electrical plug in access in restroom for hair drting/shaver etc. not availabe. TV remotes & light switches dirty. Sheets appeared to b clean but were STAINED.
Gayle
Gayle,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 18 日
Ivan
Ivan,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 30 日
Patricia
Patricia,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 5 月 21 日
Beatrice
Beatrice,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 10 日
JPW
JPW,5 晚行程
Expedia真实住客点评
6/10 好
2024 年 4 月 21 日
Need better service/ did not clean my room or more towels .
Richard
Richard,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 4 月 14 日
Horrible
On arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.
alejandra
alejandra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 3 月 1 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 2 月 29 日
James Manglicmot
James Manglicmot,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 12 月 22 日
Apolonio
Apolonio,3 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 7 日
As advertised ; good value ; clean ; nice front desk
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2023 年 10 月 20 日
Room did not look like rooms in picture. Looks like they are renovating property possibly.