4/10 尚可
2025 年 9 月 23 日
Nice room but incredible noisy until 11pm (Like having DJ decks in the room) Hotel brilliantly located and historic but seems very understaffed. Had to find someone to pour drinks in the bar and was advised the following morning that breakfast was not available because the chef was ill. If we wanted a croissant and a coffee we'd have bought it next door. On check out we were asked to pay again as St Austell have changed their systems and were unable to take payment due to 'GDPR'. (Not really our problem) After we explained that we had already paid Expedia the payment was miraculously located. If we had paid again we would have been the ones wasting our time trying to reclaim the double payment. Staff in fairness were all polite and lovely - just undertrained and understaffed.
Glenn
Glenn,1 晚行程
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