Hotel was dirty upon entry, found clothes from previous customer, shower doors broken, bugs in the room, mold growing in the shower, breakfast is definitely not worth the 15 euro per person per day, got locked out of hotel for 5 hrs we had to sleep in the lobby of the sister hotel (major hotel) because they were unable to help us until 7am and when we asked our hotel (Relais monti) they could not accommodate us or reimburse us in anyway. Very bad customer service and unprofessional
Rooms are definitely not sound proof got woken up to breakfast lady making a lot of noise outside our door