Staff was nice and attentive. Room was clean and bed was comfortable.
Jamie
Jamie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Room clean and Staff were accommodating
PERRY
PERRY,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 20 日
Good but musty room
Staff was amazing, the restaurant was awesome! Happy hour was one of the best deals you could ask for!
The room was musty like a mold smell so that aggravated my allergies. Not sure if it was just our room/ac unit or if it’s a hotel as a whole issue
Deanna
Deanna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Nice clean hotel
Creana
Creana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Cold ac. Comfy beds. Great shower/tub combo excellent staff
constance
constance,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 9 日
Great!
Lori
Lori,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 8 日
So the problem wasn't with the hotel but with hotels.com the room that I thought I was booking off of pictures wasn't the room so I went into panic mood because there wouldn't be enough places for my family to sleep lucky for me the hotel helped with that. The other thing that we had issues with was a couple doors down was a couple that were screaming at each other alot and made my kids very nervous and uncomfrotable.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
The woman at the front desk, I think her name was Jennifer. She was awesome ! I got to town early and went to the hotel to see when I could check in and she said, " go to lunch and come back around one o'clock." I went back right around one and she checked me in early. The room was very nice, great location, the restaurant had a great deal going on the appetizers. Everything was clean.
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Rogelio
Rogelio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Great hotel! Staff was super friendly and the hotel was clean and beautiful. Great breakfast!
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 29 日
Dylan
Dylan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Claudia Elena
Claudia Elena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Lawana
Lawana,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Excellent customer service!
My husband and I have recently started traveling to the Woodlands for business purposes. We stayed the first two times at a different hotel having an pleasant experience. My husband liked the pictures online of this hotel and suggested trying it out. I reluctantly agreed. This was a great idea. The hotel looks tastefully updated. The rooms are comfortable, clean, and the bedding is really comfortable. The hot tub that the staff warms up for you really elevated the experience. But what really stands out is the excellent service we are provided with. Jennifer at the front desk has gone above and beyond to take great care of us the two times we have stayed there. We truly appreciate her and look forward to continuing to stay at this hotel.
Gabriela
Gabriela,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
chadwick
chadwick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Good hotel, but shower could have been better.
Great service and decent facilities and restaurant (at least, the complementary breakfast was pretty good). The towel rack in my bathroom was broken and almost falling off the wall. I was out in a handicapped room because that’s all that was left. The shower head was like a garden hose sprayer set on “jet” mode and there was a puddle extending about 1.5 ft from the tub after my shower. Overall, everything was great except the shower (and the broken towel rack). Typical collapsing/flat hotel pillows - pretty standard expectation, so I’m not docking any points for that.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Monica
Monica,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Derek
Derek,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Wonderful, comfortable stay!
We can't rave enough about how clean and comfortable our stay was! We were traveling with my sister, who does not often stay in hotels, and MIA at the front desk went the extra mile to find a room for her near us on our floor. We very much appreciated her kindness and careful search for a room that worked for my sister.
The room was scrupulously clean in every respect. We especially appreciated having the top sheet & comforter SEPARATE from one another, so we could cover up with the lighter sheet and/or comforter as we wanted. Hygiene products were high-end and very welcome. The TV and A/C operated flawlessly. My sister said her room was equally well prepared and very comfortable.
The breakfast was perhaps the best one we've ever had in a hotel. We just LOVED the fat sausage links and wondered where they came from -- simply delicious. My sister & I try to eat a keto diet, and there were plenty of selections at breakfast that worked for us.
The Crowne Plaza Shenandoah is very near our family that we were visiting, making access easy & quick. For any future stays in the Conroe area, we will definitely choose the Crowne Plaza again. We would recommend it without hesitation to anyone looking for an excellent stay in the area.