Superbe sejour, accueil agréable et professionnel.
Chambre traditionnelle, propre et accueillante .
Marc
Marc,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
I very rarely give ratings this low but let me explain. The location of the Ryokan has the highest marks from me. It is very walkable to the Nishiki market in a quiet neighborhood. The lowest marks comes from the service. Don't get me wrong. The staff was pleasant, but most were not very competent regarding our reservations and the check in and out process. We had three rooms and our bags were all mixed up, which resulted in our having to switch rooms and bags. They also couldn't get the invoices correct upon checkout. I want to emphasize that they were all very friendly, but they just need additional training. Pierre especially, I felt, tried so hard to make things right, but again, even our invoices after we left were not correct. The Ryokan itself was very nice; the futon mattresses were very comfortable. I recommend NOT taking advantage of the bath. Save yourself the 500Y and skip it. It is just a large bath and not a traditional furo bath that I've experienced in the past. And regardless, it only fits one person comfortably.
WAYNE
WAYNE,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
They really take pride in what they do! 5-stars!
The staff is stellar!! They go out of their way to make things so easy for you. After 26 hours travel time and a sick partner, they went out of their way to help me. And I’m confident this is how they treat everyone all the time. I couldn’t say enough nice things about the staff! So friendly, helpful and very fluent in English! The room was immaculately clean, and the comforter was so warm and high quality! I was incredibly impressed and hope to stay with you again!
Robert
Robert,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Kislay
Kislay,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
Sabrina
Sabrina,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
This is a fantastic little hotel that gives one a taste of the traditional Ryokan experience. The staff was extremely helpful and welcoming, especially Pierre-san at the front desk. We stayed here three nights just before Christmas.
Rooms were clean, large and quiet. Near the Nishiki Market. Large common room and roof deck for DIY meals or cocktails. Highly recommend.
David
David,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 2 日
The hotel room we stayed in isn’t big enough for 3 people. Although we were looking for a traditional ryokan experience there was very limited space. We had to take turns getting ready and packing because the area for luggage is the same as the walking area/ clothing area. There is no microwave or eating area. 3 futons on the ground took up the entire hotel room and it essentially felt like camping. There is no furniture besides the porch chair. It’s very small, after 4 nights we were more than ready to leave. Not worth the price at all, location was great though
Quinn
Quinn,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Quy Duong
Quy Duong,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Stephanie
Stephanie,5 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 7 日
Our stay at this ryokan was enjoyable yet lacking. First off, the included breakfast was, as we were told upon arrival, not actually included and was 13 000 yen per person and only available upon reservation with very restrictive time slots. The reason we were given for not providing the included breakfast (which was a major reason I booked here) was that “nobody uses Expedia anymore so we haven’t changed it” even though “we have 3 reservations from Expedia every week.” In addition, we were charged for the use of the private bath without being informed it was an extra charge and we were charged for laundry? This “laundry” was just the regular changing of our sheets and towels, which we either had to fully opt out of for the entire stay or be charged extra for? The reasoning this establishment gave for everything was strange. Also, the room was quite nicked up and dark. The staff did their best within the weird parameters around everything and the room was comfortable, but I would not return. I would not recommend you stay here.
Francesca
Francesca,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Excellent hotel
Vanessa
Vanessa,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Cian
Cian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 16 日
Natasha
Natasha,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 14 日
Greg
Greg,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 11 日
Wonderful place to enhance your experience
Lovely place with excellent staff making for a wonderful, authentic experience during our stay at Kyoto. Plus, very centralized to many locations we wanted to visit whether it he by foot, by bus, or by train
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 4 日
We had a traditional Japanese room, and it was a great experience. The mattress was too thin for us on the first night, but we were offered extra mattresses for the second night and we were comfortable. Highlights were the amazing staff, and delicious Japanese breakfast.
Ryan
Ryan,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 27 日
Feel unwelcomed
Jun
Jun,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 23 日
Lovely ryokan
Wonderful stay in Gion neighborhood of Kyoto. Staff was helpful and international, so they spoke a range of languages. The room was fairly large and sleeping on the futons were very comfortable. Great deal for the price!