Most things were fine, except the poor drainage in the shower room. The location of the hotel was safe but the walking distance was lack of places for shopping or dining.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2017 年 6 月 30 日
Yuk Lun
Yuk Lun,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2016 年 8 月 16 日
Yuk Lun
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
We had a great experience
Neha
Neha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Parkash was so helpful . Thanks for helping us get a car in time
Paul
Paul,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Alessandro
Alessandro,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Restaurant
Rana
Rana,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
What an amazing experience
It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Simranjeet
Simranjeet,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Shangri-La - Shangri-YES.
Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
David Martin
David Martin,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Shower needs refurbishment
We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Nishant
Nishant,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Tara
Tara,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Vineet
Vineet,5 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 2 日
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.
Uma
Uma,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Arushi
Arushi,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
HEEJIN
HEEJIN,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
vasu
vasu,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Rama
Rama,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
NORIHIRO
NORIHIRO,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Dheeraj
Dheeraj,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Vijay
Vijay,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Shangrila means consistency, service with a smile
I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities