Room was excessively warm with no air condition.
Blankets were far too thick.
Required having windows open - and loads of noise outside on the street from crowds of people outside being heard when trying to sleep.
Bed was hard and difficult to relax in.
Just an overall challenge to sleep / enjoy.
Chistine
Chistine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Lovely clean hotel
Lovely stay at this hotel. Stayed for a couple of nights for a quick visit to the island for the first time.
Location is brilliant...on the seafront and we paid extra for sea view...well worth it.
The rrom was large and well positioned...and very clean and comfy.
The breakfast was as expected with lots on offer and very well stocked.
The only annoyance is the parking outside...yes its free but only for 16hrs max in one spot then you have to move to another spot (even if its next along) to reset the time. But thats not the hotels fault its the local parking laws and only a small inconvenience - there was always a slot available right outside the hotel thankfully.
Jason
Jason,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Great Breakfast
Room was fine although a bit small and had a view of a wall. Breakfast was excellent and really well organised. Probably the most efficient hotel buffet breakfast experience that I have ever had.
KEITH
KEITH,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
David
David,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Flemming Thyssen
Flemming Thyssen,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Nice sea view rooms
Nice hotel on Douglas bay , lovely breakfast buffet with quality produce, nice evening food , perhaps a bit more entertainment at night other than pianist but overall good experience
Anthony
Anthony,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Comfortable hotel.
Very good standard comfortable hotel in heart of Central Promenade. Attentive staff in all parts.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
We enjoyed our stay! Good location on the beach in walking distance of restaurants and relatively easy to park on the street. Friendly staff, and great food at the restaurant. Breakfast was solid too with the option of kippers to go with a full-English-type spread. Would recommend!
Kevin
Kevin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
A happy family holiday
Excellent welcoming neat friendly excellent breakfast with an option if porridge and Manx Kippers great location on the front good sized bedrooms welcoming bar/restaurenr
ALEXANDER
ALEXANDER,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Favourite hotel in Douglas
Great Hotel. Absolutely wonderful staff. Great breakfast and really nice surroundings.
Niamh
Niamh,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Darrell
Darrell,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Hilary
Hilary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
The hotel was easily accessible from the port - about a 15 min walk, as well as to the horse and electric trains. The location was very nice. Breakfast was good and water pressure in the shower was excellent.
Amy
Amy,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Thomas
Thomas,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 31 日
Simon
Simon,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 29 日
Lovely
Lovely hotel. Really friendly staff and nice breakfast.
Niamh
Niamh,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Nice hotel
Pleasant hotel on Douglas sea front
Parking across on the main road with an island parking disc
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Liked the ambience , decor and location. Nice stay, would visit again.
Carol
Carol,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 19 日
rebekah
rebekah,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Very nice stay at the empress, nice improvements after the recent renovation.
Mark
Mark,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 11 日
At first exactly what expected. We had food that day in the hotel, but by the evening my daughter was vomiting and the other things linked with food poisoning. This finally stopped at 5am in the morning and needed to rest. It was not a bug or virus and advised it was almost certainly food poison. She only ate at the hotel that day. By 8am there was so much banging and it turned out they were doing work on the room next door. It was a Sunday… bit early for that for a tourist hotel especially as we had been up all night! On check out I tried to advise the receptionist… they were not interested, did not even ask how my daughter was or offer to log my concerns.