2/10 很差
2025 年 5 月 11 日
Awful
Check in was good we were offered an extra hour in the morning free of charge however this is the only positive thing I can say about our stay.
When you are paying for a hotel room I think that it’s a liberty that you then have to pay for parking, the hotel is not easy accessible so obviously if you are staying there you will have a car.
There was no mirror in the room for doing hair or make up, the only one was in the bathroom, the tv didn’t work, internet didn’t work, we had about 5 squares of toilet roll on the roll and no spare, the tea and coffee tray didn’t have any tea bags and only had one small pot of milk so we couldn’t even have a much needed coffee due to not actually being able to sleep.
There was a horrendous noise every 10 secs it sounded like we had a washing machine in the room with us, upon inspection my husband located the noise, there was some kind of pump in the ceiling in the hallway which had had the ceiling tile removed causing it sound even louder than it should have been. Needless to say we didn’t have a restful night. When I went to check out I wanted to raise my concerns with someone but reception is only made for minimal hours there was a WhatsApp number to contact someone so have tried that and I’m still awaiting a reply have also tried to call but the phone is switched off!!!


Kirsty
Kirsty,1 晚行程
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