The floor had toenails and pills on it. There was hair in the tub. Dirt in the tub. The comforter on top had stains in them. Just disgusting.
Jacob
Jacob,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
shauna
shauna,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Ellie
Ellie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Linda
Linda,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Jamie
Jamie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
martin
martin,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Just a few short days
It was very pleasant. It’s a great location with lots to offer. Rooms were spacious and very clean. Staff was pleasant and helpful.
One down side is the breakfast area was always cold. So before long, your food was also cold and you had to microwave it again. Grateful for the microwave. The food selection was varied and plentiful. We’ve stayed before and will definitely stay again!
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Leslie
Leslie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
charlie
charlie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Hotel is always excellent, clean rooms, helpful staff. Great location with tons of restaurants and shopping
Matthew
Matthew,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Qian
Qian,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Excellent
Nitza
Nitza,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
The staff is beyond excellent. They accommodated us so nicely. The manager is very nice and helped us with our needs. We love staying there and will continue to every time we visit Cleveland.
Amanda
Amanda,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Sjoniece
Sjoniece,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 14 日
My wife, Son, and I got there & on our first night there was no hot water in our room but not only that one of their pipes burst. To top that all off, they couldn’t give us a lateral change into the same type of room. They downgraded us for the same price with no compensation only for that room to have mold in it and still no hot water and we need to be switched again, which now dropped us two floors down to still a small room. Their choices of breakfast was a joke. Bare minimum. I guess it’s cool if you enjoy those little box cereals. And when I asked for a room service to clean our room and tip them $20 because I have a two year-old and he got lollipop on the sheets. I asked them to change the sheets. They never did that. And when I told the managers they did nothing about it.
Well, this hotel is aesthetically pleasing the service and quality you get there is extremely lacking. Don’t be fooled like I was. Expensive for nothing.