They over booked my room and no room service my entire trip
Edward
Edward,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Rude
People are checking were pretty rude instead of helping it kind of seem like they just wanted you to get out of their face, saying smart remarks and not really helping out my rooms sliding glass door to the balcony was barricaded shut, but it looked like someone had picked the screws off so you could get out of it, but you also shared a balcony with the next person and there was no lock on my screen door valet took forever to pick up my car and bring my car back although they took forever. They were probably the only nice and welcoming people here.
Camya
Camya,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Jasmine
Jasmine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Only problem was the heat didn’t work and I called downstairs 3x and nobody answered so the room was very cold and it made it hard to sleep
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Big room, no room service. Room on upper floor is still noisy at night.
Minshwan
Minshwan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Roneaka
Roneaka,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Nancy
Nancy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Adrianna
Adrianna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Worst stay ever
I was given a dirty room with dirty pillow cases. We only had enough towels for two people when we booked for four, when I asked for towels they didn’t arrive until 30 mins before checkout. When I received the towels they were dirty and one was bleached. The usual towels are white but these were colored towels. I will post photos below. The valley was very rude. I asked him where was the trash can and he blew his breathe and had an attitude.
Tamela
Tamela,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
Julie
Julie,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Beth
Beth,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Tywania
Tywania,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Chenetta
Chenetta,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Room was very clean and comfortable. And I liked how the you needed a room key to get use the elevator. Keep random people away if they don’t have a room
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Game Day Blues
Check-in was at 3pm, but it was around 4:30 before my room was ready. There looked to be more people waiting with their bags as well. We had to sit and wait. I was offered a room with different accommodations, but I waited the room that I requested when I paid. One of the men at the counter, Trae, was very short when asked about when the room would be ready like he was ready to go home. There were no extra blankets or sheets for the pullout sofa, so I had to go down stairs to get some. The cost to park is ridiculous. Fifty dollars is a lot to pay to park. Parking should be complimentary when you pay to stay.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Ron-Michelle
Ron-Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Freda
Freda,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Colton
Colton,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Great stay overall
The staff was very friendly and helpful. The room was nice and comfortable. My only complaint is that the breakfast buffet was not refilled well, so we did not have enough to eat.