The front desk staff and valet staff were pleasant, but that’s literally the only positive. The wait to get in was incredibly long, the lobby was closed and we had to walk to another one, the room itself was disgustingly dirty and didn’t have normal hotel amenities like cups, trash can, tissues, etc. Several outlets didn’t work, and a fuse blew and half the room’s power went out. We had to shower and use the bathroom in the dark. The AC didn’t work and the balcony door was not properly sealed, so it ranged from 75-79 degrees in the room the whole time even with the AC on high and set to 64 degrees. The pillows and sheets were stained and smudged with dirt. I paid for a suite with a bedroom and was given a room with two beds, no separate bedroom. At breakfast, there was dirty gunk in my water glass. This place was absolutely disgusting and I will never stay here again.