Excellent helpful and friendly reception staff - helped us book trips, were very knowledgeable about anything we asked and always checked up on how our tours or day went giving a very personal touch. They sourced taxis, looked after items we got delivered and sorted laundry for us. Excellent English too. Breakfast was great - the freshly made banana pancakes were our favourite. The location was great - very close to Hoi an memories show and about a 20 minute walk to the main market area, but on a quiet road so very peaceful. There are also free bikes which made cycling a bit further out very convenient. The room and facilities were pretty standard, always clean and in good condition. Only criticism was the shower did take a long time to warm up! Thanks for a wonderful stay, I’d definitely recommend staying for your Hoi an trip.