Hotel is in a great location ... central to many of the areas best restaurants and clubs.
Walking distance to many key visiting attractions.
Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked.
As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable.
Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ?
The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb.
Breakfast is great / fresh and so much variety.
Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention.
Didn't spoil overall trip but some improvements and this could be one of the best.