My pros and cons after spending one night:
+ Very friendly and helpful staff in all facilities
+ Decent breakfast
+ Modern and clean rooms
+ Great inside spa facilities
- It's abit weird that during check in they praise their outdoor pool are while the outdoor pool area is not open. Jacuzzi out of water and pool covered with tarp
- Lazy in-room AC
- Small detail but if the hotel TV gives you the opportunity to connect your device to one of its HDMI ports, why the port is the one behind the TV and not the one in the side? So basically you can not connect your device with HDMI
Niko
Niko,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Alex
Alex,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 4 日
Kayak merkezi olan servisler çok yetersiz..
Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
oral
oral,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Great overall
Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Shay
Shay,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 24 日
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 17 日
Ayıp
Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik
Sast 4.5 5 sralarında otel anahtarlarını verdiler
Labirent gibi koridorlarda el yordamıyla zor bulduk
Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık
Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu
Nedenini sorduğumda özür dilediler
Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar
Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Alper
Alper,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 20 日
Nice stay
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym.
My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2023 年 3 月 6 日
Nice to have spa on-site.
Rooms were quite warm and beds not very comfortable.
Pleasantly surprised by food despite previous reviews.
Lovely bar/ lounge area.
Conveniently close to ski station.
James
James,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 3 月 4 日
Andrew Peter
Andrew Peter,6 晚行程
Expedia真实住客点评
8/10 很好
2023 年 2 月 25 日
Stephen
Stephen,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2023 年 2 月 25 日
Thomas
Thomas,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 5 日
Herşey mükemmeldi
ENDER
ENDER,3 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 1 月 24 日
Jason
Jason,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 3 月 7 日
Karl
Karl,1 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 2 月 26 日
jacqui
jacqui,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2022 年 2 月 1 日
Strazhite Hotel
Nice large hotel lobby and bar
My room was large with a decent en-suite
The bed unfortunately was not very comfortable
The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
john
john,5 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 1 月 28 日
Liam
Liam,4 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 12 月 24 日
Not again!
We had a demi-pensions, Buț we was very disapointed about breakfast and dinner.
The Food was horror!
Ioan
Ioan,5 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 2 月 11 日
LUDMIL
LUDMIL,4 晚行程
Hotels.com真实住客点评
2/10 很差
2020 年 2 月 24 日
The hotel is not a good one
The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude.
There was a water leak in the room's bathroom.
The bed was so uncomfortable
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 2 月 12 日
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 3 月 26 日
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Vasileios
Vasileios,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 3 月 9 日
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,.
Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?