The grounds are beautiful. Other than that it was very disappointing. Food was not very good and limited. The service was not good as well. Housekeeping came 2x on their own otherwise you had to call to and ask. Overall I would not go back. The westin is way better
chantel
6 晚行程
10/10
Muito bem
Carlos
5 晚家庭旅行
10/10
Paula
2 晚家庭旅行
4/10
Jose
1 晚行程
10/10
Gianiny
6 晚行程
10/10
Excellent Experience!
Maria
3 晚行程
10/10
Clean comfortable and accommodations. Professional and courteous staff. Excellent service. Delicious food. I would definitely stay there again when visiting Panama.
Aribell
3 晚家庭旅行
8/10
Buenas instalaciones y comidad.
Pero el restaurante que visitamos el personal no sabia explicar de que se compania los platos o los ingredientes.
Y que pasaria si somos alergigos a algun ingredientes, causaria un accidente.
Deben mejorar esto tanto en el menu como adiestrar al personal de los alergenos.
Nilsa I
3 晚结伴旅行
10/10
This property was perfect with access to the pool and beach.
The bar staff were amazing. Joel is the best bartender you could have ever asked for. Thanks you for our special drinks
Trevion
5 晚结伴旅行
6/10
Joadien
6 晚行程
10/10
The properties wonderful there is a little language barrier, and everybody very accommodating. I would recommend the property.
Rimma
5 晚浪漫旅行
6/10
Property is amazing had an issue in regarded if checking was sent to mutilple rooms until it was fixed took roughly an hour or so
Ferid
4 晚结伴旅行
6/10
Pools are great and sso is the staff. Seafood restaurant was good breakfast good for buffet. The rest of the buffets w÷re not that good just ok
Mary Ann
3 晚浪漫旅行
2/10
The food was of budget quality for a premium price. The staff were at best indifferent. The property was not being kept up. Mold in the bathroom. I had severe food poisening as did others but staff were indifferent
On the positive side, the room was large and adaquately appointed and the proerty was generally quiet at night.
Overall, it seems that the management is not competent or caring about their guests.
Gerrard
7 晚浪漫旅行
10/10
Such a beautiful trip and an amazing country
Veronica
5 晚行程
8/10
Chiquita
3 晚行程
2/10
When you walk into the resort. You’re greeted with eucalyptus and mint scent. It smelled great. You look at the outside and pool area and it looks absolutely beautiful. The staff is very limited in English but it didn’t take away from the view of the mountains. As we waited for our rooms to ready we thought the reviews were wrong and that this place was absolutely amazing. WRONG. once we got our keys and headed to our rooms. I opened the door and BOOM the most nasty moist mildew smell hits you in the face. The rooms are old , full of mildew, dusty and just outdated. The toilet was YELLOW. you could tell the toilet was white before but it was so nasty. I didn’t even sit on the toilet the entire 5 days I was there. We looked at our sheets and it was so many stains and even had the previous person drinks left over. They sent someone up to “clean” the room again but when they left it was like they were never in there. What I can say about this resort. There food, enter and views are to die for but it’s like the rooms was left unattended. They need to upgrade their rooms and renovate the bathroom. The only staff I felt need a raise is RUBEN. He was THE BEST bartender and staff that was there. He was always there with a smile and made sure I left happy. If you do decide to book a room here just go in with the mindset that your room that you sleep in is only for sleeping. At 7AM you will want to be out of that room until 11pm in the night.
Kayla Inocencia Arroyo
4 晚家庭旅行
8/10
Angi at the buffet was great. Typical all inclusive. Not really a kids resort but they had a good time. They didnt have an onsite photographer which would have been nice. The food was good. We only ate at 3 out of the 4 places since one didnt allow kids. We had preferred but couldnt use that pool because they didnt allow kids. The country was beautiful and fun to learn about. The concierge was not helpful and the VIP desk consistently asked you to sign up. The reaort was perfectly staffed. Room service was ok but forgot some of our order placed the day before.
Christina
6 晚家庭旅行
6/10
James
5 晚行程
2/10
The rooms were extremely rundown. The hotel staff was, it great. You can’t make reservations for dinner so you have to go line up 30-60 minutes before dinner in order to ensure you get seated. That being said housekeeping didn’t come around on a daily basis until 5pm to clean. Doesn’t allow much time to get ready in order to get seated for dinner.
Janice
8 晚家庭旅行
8/10
Like many of the reviews state, property and view is very beautiful. However, there is a virus going around and I caught it on my last day. Had to spend entire day in bed. Seems this has been going on for the past month based on other reviews.