Génial! Los locales merecen tener acceso a la playa
SALVADOR
5 晚家庭旅行
6/10
真实旅客
3 晚家庭旅行
6/10
Everything was great but the dinners at the specialty restaurants.
John
2 晚行程
10/10
Levin
7 晚行程
10/10
Juana Yadira Sánchez
4 晚行程
6/10
I thought property was beautiful. Concierge service was poor and non-responsive at best. Right off the bat, we waited more than an hour for our bags to come up to the room. When we booked a dinner, the booking was lost in translation somehow and we were not able to eat at that restaurant. Mini bar was not restocked. Food varied from poor to pretty good. Bar service was typically excellent. Staff was non-assisting with issues.
All in all, beautiful property with great pools and resort feel, with mediocre food and service.
Mark
6 晚结伴旅行
6/10
Ryan
6 晚行程
10/10
mark
7 晚行程
10/10
KELLY Dale
6/10
It would have been a better experience if the walking path wasn’t so difficult to walk on. It’s an accident waiting to happen.
Rodney
7 晚结伴旅行
10/10
Jaime
4 晚行程
8/10
Annette
7 晚行程
10/10
Nathan
5 晚行程
4/10
No early check in for vip
No very welcoming
Slow check in process
Immediate Sales attempt
Slow restaurant service
Stand in line AGAIN to retrieve room cards
No escort to room with luggage
Different room than reserved
No mini bar— besides sodas—no daily refill
Room out-dated
Room not cleaned for three days. Had to request
App not user friendly-no one explained it
Safe battery low-would not work
Bartenders ignore even with tipping
No beach/ poolside service
Volley ball net and no volley balls
MEAGAN
5 晚家庭旅行
6/10
The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great.
The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.
Tracey
10 晚浪漫旅行
10/10
Good beds good food walking distance to shops and close to marina for diving
Dean
5 晚家庭旅行
8/10
Janette
5 晚行程
10/10
This place was amazing, my husband and I had the best honeymoon ever!
Katie
8 晚浪漫旅行
8/10
We've stayed at the property before and overall like it. There are a couple of things they could work on to improve. First is the walking surface, it looks nice but hard to walk as its stone, if you need assistance to walk, it can be challenging and may trip. The second item to improve on is the buffet line set up. Having the grill in the middle of the line blocks access to half of the buffet, there is no organization to the buffet line and it becomes a zoo. The omelette station really needs to be moved to the side, it can get so congested at times I skip it because I don't want to stand in line 15-20 minutes for an omelette.
Tasha
7 晚家庭旅行
8/10
La nourriture etait peu variées et decevante pour le mexique
Gabriel
8 晚家庭旅行
10/10
Martine
1 晚结伴旅行
10/10
Excelente ubicación y servicio. El personal es muy amable y servicial
Gabriela María Corona
4 晚行程
10/10
Very friendly staff. Very relaxing. We are going back next year.