Low water pressure couldn't fill hot tub up drink machines didn't work
Darrell
Darrell,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Basically got stuck
Rooms look nothing like the pictures and everyone lives there and the owner told us it had bedbugs so was afraid to even sleep but we asked to check the room before committing to staying there and after every other hotel was booked without spending $300/night we decided to stay.
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Josh
Josh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
The TV in the room did not work. When I let them know they immediately checked it out and discovered the outlet was bad. We were then given a different room. In that room, the wall seemed to be either rotting or mildewed. There were also what appeared to be two wood roaches. I didn’t go back to the office to address this issue although I probably should have. I will say that the lady at the check in desk was extremely friendly and nice.
Debra
Debra,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
We love the friendship we have made each time we stay here.
Jimmy
Jimmy,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Arrive to the hotel at 7 o’clock and my room was not ready. The lady said it would be another hour so I went and had dinner and walked around and got back at 10:30 and my room is still dirty as you can see in the pictures, then I want to take a shower and the shower curtain was dirty and the towels was dirty. I looked at the bed and the sheets was stained and I ended up sleep. In my clothes night. I told the lady the next morning I would not be staying another night and checked out and was still charged for the night I did not stay.
Marcus
Marcus,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
Smelled like pee. Not sanitary
Hillary
Hillary,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
We had to wait to for someone to come to the desk after we had to call her. We had to wait for they to clean a room. Which was still dirty my white socks were black from walking on the floor
thomas
thomas,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
Muy mal
Habitación sucia, no hicieron aseo ningún día, de haber sabido no la rento de verdad, toallas sucias, mal olor en la habitación, no no no, por 50 dlls más hubiera rentado en otro lugar más limpio
Jonathan Oliver
Jonathan Oliver,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Angela
Angela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
evon
evon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Chick in person
Brittney
Brittney,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 11 日
This property should not even be rentable. Filthy rooms smelled of urine and mildew. Mold, grime and disrepair everywhere. The parking lot is not maintained and full of garbage and construction trucks that don't belong there. It looks like the current guests actually live there. Three floors and no direct way to the top floor. The staff is a masked housekeeper that doesn't talk to you and a woman at another location on the phone. Diy Construction going on every floor every room. There's no insulation so you can hear everything. Conversations, the traffic, the holes they drill in the doors and walls. When we checked in they decided to move the room construction to the one next to us and started drilling holes in the wall at 8pm. Stayed there a total of 35 minutes before leaving to stay at a safe property.
Sascha
Sascha,1 晚浪漫旅行
Travelocity真实住客点评
2/10 很差
2025 年 3 月 7 日
They stole my money! Do not recommend
I checked in and checked out not even 20 mins later due to the condition of the rooms and the man told me I would get a refund ( which I have him saying on audio and a video recording). I have never received my refund like promised and they are trying to fight the dispute with my bank. DO NOT STAY HERE.
Shania
Shania,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 13 日
The worst hotel I have ever stayed at. Never again
Johnny
Johnny,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 4 日
Judith
Judith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
The management at the Bear Mount Inn and Suites were very friendly and kind. They were happy to provide extra towels or any other necessity when requested. We came during the busy holiday season, and they helped save our trip by providing us a room with an accommodation for our pet as well. It’s not the fanciest hotel, but it has heart.
David
David,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Dirty bedding no help towns were dirty only one person cleaning, checking people in and laundry