Everyone was very nice and helpful. I would stay there again definitely. Having the shuttle to take you to the hospital was awesome.
Patti
1 晚行程
10/10
Kelly
2 晚家庭旅行
10/10
Staff was very nice, room was large, linens were really soft and comfortable..nice place to stay
Sandra
1 晚家庭旅行
6/10
It was ok
Kimberly
3 晚商务旅行
10/10
Chelsey
2 晚结伴旅行
10/10
I gotta say it was one of the nicest hotels I've stayed in.....Friendly staff, clean room, nice rate.
JAMES
3 晚行程
10/10
Eric
2 晚行程
10/10
Eric
2 晚行程
4/10
The room we were in, had a loud noise coming from the air conditioning. After complaining at chek out they told us the knew about the noise already but decided to put us in the room anyway. We received a voucher for breakfast but we still had a bad night rest.
Sherry
1 晚行程
10/10
Great stay as always! It’s my go to for all of my appointments at Cleveland Clinic for many reasons!
Alicia
1 晚行程
10/10
Richard
1 晚商务旅行
10/10
Jayson
1 晚行程
8/10
First time in Cleveland to drive granddaughter home from college.
Karen
1 晚家庭旅行
6/10
everything is very slow and complicate . To park and get your car, needs 20 min process .
The hotel needs to be cleaner ….
maja
3 晚家庭旅行
10/10
Sarah
1 晚行程
10/10
Dennis
1 晚家庭旅行
6/10
Check in easy, restaurant was subpar. Little variets, mostly handhelds and pizza. Little understaffed. Room was ok, footprint indentations on one of the beds, not sure why. Shower floor dirty. Staff very helpful.
CLYDE
2 晚行程
10/10
真实旅客
1 晚行程
10/10
Amanda
1 晚行程
10/10
Richard
1 晚商务旅行
10/10
Lachell
2 晚行程
8/10
The hotel was great but the cost of parking is crazy expensive. I was there to be with my brother in the hospital. Would have liked to stay a week but couldn’t afford to.
Marilyn
2 晚家庭旅行
8/10
All of the staff I encountered were friendly (except for the check-in/check-out staff). Valet, Restaurant and Cafe staff especially, provided excellent customer service. Room and hallways was very clean and bright and appeared well maintained. My only issue with the room was that the mattress was kind of “saggy” and not very comfortable.
Anne
2 晚行程
6/10
If you’re not hear for the clinic, there isn’t anything to do.
When searching for this hotel I asked for “downtown.” This was not downtown.