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JW Marriott Phu Quoc Emerald Bay Resort & Spa

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Located in Khem Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a tranquil retreat with a beach bar, poolside bar and sun loungers. Treat yourself to breakfast buffet at one of the 4 on-site restaurants or unwind with a massage at the onsite spa.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate bathtub and shower
The current price is CNY1,987
CNY2,253 total
includes taxes & fees
Sep 6 - Sep 7

Why we love this property

Private beach paradise
This resort sits on a private white sand beach. Guests can relax with beach towels, umbrellas, and loungers while enjoying the beachfront restaurant and bar.
Work and beach vibes
Strategic meetings blend with beachfront bliss at this resort. Productive workstations await before spa treatments, sauna sessions, and poolside cocktails.
Culinary paradise
Exquisite French and global cuisines await at multiple restaurants with a charming café, complimentary breakfast, intimate private dining, and stylish bars.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room)

A hotel room with a bed, a red sofa, a desk, and a chair.

Room, 1 King Bed, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

A four-poster bed with a view of the sea, a sofa, a round table, and a nightstand with a lamp.

Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

  • Bay view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

A large, traditional-style building with a swimming pool in front.

Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

  • Garden view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

A room with a large bed, two sofas, and a mirror on the wall.

Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

  • Garden view
  • 400 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

A hotel room with a large bed, a TV, a desk with a lamp, and a view of a lake.

Room, 1 King Bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony

A hotel room with a bed, a red sofa, a desk, and a chair.

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A room with a bed, a green sofa, a small table, a cabinet, and a television.

Deluxe Room, 1 King Bed, Ocean View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony

A hotel room with a large sliding glass door leading to a balcony with palm trees. There are two beds with green and white bedding, a desk with a lamp, and a mirror on the wall.

Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

A hotel room with two beds, a sitting area with a table, and a mirror on the wall.

Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony, Ocean View (Balcony)

A hotel room with a bed, two chairs, a desk, and a view of the sea.

Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for House, Multiple Bedrooms

A coastal property with multiple houses, a rocky shoreline, and a clear blue sea.

House, Multiple Bedrooms

  • Sea view
  • 1300 sq m
  • 1 bedroom
  • Sleeps 8
  • 7 Double Beds
  • Free WiFi

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About the neighborhood

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang

What's nearby

  • Khem Beach - 10 min walk - 0.9 km
  • Phu Quoc Prison - 4 min drive - 2.3 km
  • Sunset Town Beach - 7 min drive - 3.4 km
  • Sao Beach - 14 min drive - 8.0 km
  • Phu Quoc Beach - 37 min drive - 24.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪Sun Bavaria Bistro - ‬8 min drive
  • ‪Il Salone - ‬8 min drive
  • ‪The Bay Kitchen - ‬6 min drive
  • ‪Casepia Kitchen & Lounge - ‬10 min drive
  • ‪Quán Hai San A Chon 2 - ‬3 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

  • Putting you within a 10-minute drive of Sao Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Pink Pearl, one of 4 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club, and a poolside bar.

All inclusive details

  • All-inclusive room rates at JW Marriott Phu Quoc Emerald Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 244 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool

What to do

  • On a private beach
  • Fitness classes
  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference center (7406 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Dining

Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Department of Chemistry - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

Also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:30 PM.

Are pets allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at JW Marriott Phu Quoc Emerald Bay Resort & Spa and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phu Quoc Emerald Bay Resort & Spa also has 2 bars, a private beach, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.

Are there restaurants at or near JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there are 4 onsite restaurants, featuring alfresco dining, French cuisine, and garden views.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Phu Quoc Emerald Bay Resort & Spa like?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a short 8-minute walk from Khem Beach.

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Reviews

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as clean, beautiful, and perfect for relaxation with calm and shallow waters. (29 reviews)
  • The restaurant offered a wide selection of delicious options, including a standout breakfast buffet and exceptional dinner at the Pink Pearl restaurant. (22 reviews)
  • The pools were clean, spacious, and well-maintained, offering a great place to relax and enjoy. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Beach
Spa
Food
Sea

Reviews

Verified review

10/10 Exceptional

The besr service and amenities . Imhad a very good there during my 3 day stay
Jessica, 3-night trip
Verified review

10/10 Exceptional

Breakfast had many choices and plenty of options for food. Rooms are very spacious and unique. The beach was beautiful with soft sand and shallow progressing to the deep. Warm water. Very clean.
William, 2-night trip
Verified review

10/10 Exceptional

You will not experience a better excuisite and adventurous resort: The location, resort facilities, amenities, resort property, room experience, breakfast, and onsite restaurants. And most of all the staff are second to none in my experience. The most pleasant, knowledgeable, and accommodating staff I've met. If you're fortunate you'll get your introductory tour led by "Professor" Astrid!
Michael, 2-night trip
Verified review

10/10 Exceptional

The staff were extremely courteous and the resort facilities were top notch. The concept of a university embedded in the resort layout and design makes this place unique. The breakfast was a feast. Our best experience on Phu Quoc island!
JULIA CHIA-CHIEH, 3-night trip
Verified review

10/10 Exceptional

The maintenance of facilities were excellent with smiles of staffs. The fresh bottled water every was provided.
chulhee, 3-night trip
Verified review

10/10 Exceptional

This was a wonderfully peaceful hotel and a quiet private location
Jason, 4-night trip
Verified review

10/10 Exceptional

Staff is super accommodating. Rooms are spotless,and spacious.And there were plenty of chaise lounges near the shore under the palm trees and surrounding the swimming pools.
Barry Mitchell, 3-night trip
Verified review

10/10 Exceptional

This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again!
Cori, 3-night trip
Verified review

10/10 Exceptional

We have travelled extensively and whenever possible try to highlight great service. The young gentleman, Quan, at the main dining room was consistently generous with his time, friendly, personable and made each restaurant visit one of the highlights of our stay. Thank you Quan and to all the great staff.
Anthony, 3-night trip
Verified review

10/10 Exceptional

My stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa was absolutely unforgettable. The resort is stunning, with unique architecture, beautiful beachfront surroundings, and an atmosphere of pure luxury. The room was spacious, stylish, and impeccably maintained. Staff were warm, attentive, and went above and beyond to make the stay special. The food, facilities, and overall experience were exceptional. I would highly recommend this resort to anyone visiting Phu Quoc. Be aware, the prices at the resort are a bit more expensive than what you'd expect in the rest of Vietnam.
Vishal, 3-night trip
Verified review

10/10 Exceptional

If I could give more than 5 stars I would. GORGEOUS HOTEL. Staff is nothing but amazing. Beach is quiet and relaxing. The food, oh my, the food, Pink Pearl is beyond a culinary delight. I WILL be going back
Donna, 4-night trip
Verified review

10/10 Exceptional

Good food, good service, beautiful place
Tram, 1-night trip
Verified review

10/10 Exceptional

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
2-night trip
Verified review

10/10 Exceptional

Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Bo yeon, 4-night trip
Verified review

10/10 Exceptional

Very beautiful resort, well maintenance, we stayed for five days and didn’t leave the resort at all. We only go to nearby shops such as Wellness Spa and July Spa for massage which is within the hotel area. The hotel is exceptional and we love the Pink Pearl Restaurant where I had celebrated my husband‘a bday there. We created so much happy memories here in this beautiful place. Staff are very helpful and attentive.
Vicky Wai Ki, 3-night trip
Verified review

10/10 Exceptional

amazing beach and customer service
Paul, 2-night trip
Verified review

10/10 Exceptional

Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Damien, 4-night trip
Verified review

10/10 Exceptional

We had wonderful time here. Service staffs awesome. Will come back
Hien, 3-night trip
Verified review

8/10 Very good

Good service. Nice and kind employees. Especially Sang who took care of our checkin also gave good advice on the hotel and also nearby places to visit.
2-night trip
Verified review

10/10 Exceptional

Perfect for relax and enjoy ❤️
Van, 2-night trip
Verified review

10/10 Exceptional

We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Clarissa, 6-night trip
Verified review

10/10 Exceptional

I express my heartfelt gratitude for my recent stay at JW. My experience was incredibly comfortable and enjoyable, great thanks to the front desk staff member, Anthony. Anthony welcomed us with sincere and warm greetings, making us feel right at home. He also provided us with informative suggestions for sightseeing, enhancing our trip significantly. His exceptional service made our experience truly memorable. Thank Anthony and his team for the efforts in making our visit special.
YEE MAN PEGGY, 1-night trip
Verified review

10/10 Exceptional

Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Trung, 1-night trip
Verified review

10/10 Exceptional

Great stay

It was beyond my expectation. Exceptionally good!
3-night trip
Verified review

10/10 Exceptional

Great hotel, fantastic location. Restaurant overpriced only bad thing to say.
Michael, 4-night trip