I booked a room with a king bed and paid upfront. When I wanted to check in, I was told that my room has been given to someone else because apparently I was too late.
How can you be too late for your room if you have already paid upfront?
So I had to take a room with two Queen beds although I was staying for 4 nights.
I did not feel like I was being taken seriously from the reception.
Also the gym is a joke, the only machine (tower) is broken and the dumbbels only reach up to 20kgs.
The room was only cleaned once during my 4 night stay and only after I had to call reception multiple times.
Florian
Florian,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Ever thing
Allan
Allan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Louise
Louise,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Very friendly staff, a lovely quiet room and nice warm pool out in the sunshine. We'll be back!
Kim
Kim,1 晚浪漫旅行
Lastminute真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Yvonne
Yvonne,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
Luke
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Good Handy Hotel
Good hotel, not quite Marriott/ Hilton standard but pretty close and a lot less cost.
Great views from pool.
Vanessa
Vanessa,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Erin
Erin,2 晚行程
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Really well located, close to shops and public transport. Helpful and friendly staff and great rooftop pool!
Emilio
Emilio,2 晚家庭旅行
Wotif真实住客点评
2/10 很差
2025 年 1 月 11 日
Bad Vibe.
After paying over $500.00 for the night (agree it was new years eve) but room was not clean and we were missing a kettle which took numerous calls to house keeping and eventually after 5 hours a trip to reception and managerial intervention. Whilst waiting for said kettle we went to the bar for coffee, waited over 5 minutes but no barman so walked out to a nearby spot. Breakfast in the morning was total chaos with long queues waiting up to 20 minutes plus. This was our worst experience in many years and we are frequent hotels.com users.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 7 日
Close to everything great spot
Miklos
Miklos,5 晚家庭旅行
Wotif真实住客点评
4/10 尚可
2025 年 1 月 6 日
Chopper
Room was very dusty with all mirrors and lamps full of dust and dirty, the fridge was dirty and didn’t work, which was replaced in the end. As a family who suffer from asthma, very disappointing