When we arrived we were very excited to stay at Minzifa. The room looked lovely and the staff welcome was fantastic. However, this turned out to be the worst nights sleep we have ever had while travelling overseas. At.1.30am we were woken up to the arrival of around 40 school students arriving at the accommodation. The teenagers were running around the hotel screaming, banging on our windows, and playing music until 4.30am. My partner and I both got up 4 times in total to try and quieten the noise. On these occasions staff members were either not around or were hesitant to act. No teachers were around.
This is not what I would have expected from a boutique hotel and ruined our experience. We were particularly disappointed by the hotel staff's lack of willingness to find a resolution to this issue. All they did was say sorry, but did not attempt to resolve this issue happening in the middle of the night.
You may have a lovely stay at this accommodation, but by allowing these children to run riot through the hotel and with no attempts to resolve the situation, this ruined our stay.