The hotel was worn down, there were stains on the sheets and towels and crumbs, hair and dirt in the floors, counters, and in the pull out. When we asked for a new room we were told there were none. So we asked for new sheets which we were given but which were also stained. When we then opened the extra bedding to try and make the best of it there was a live bug in the bedding. At that point we asked for a full refund (which has yet to arrive) and left the hotel and stayed at the Hyatt which was much better.
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 22 日
Was ok, nothing more
Darrel
Darrel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Herno
Herno,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Rooms were good
Rick
Rick,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 26 日
Audrey
Audrey,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Carlos
Carlos,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 12 日
Very humid, wet, moldy rooms
While we just needed a place to lay our heads at night during college move-in weekend, our room was in such poor quality, it was very uncomfortable to stay in. The moisture level/humidity far exceeded the outside, it never dried out despite of AC blowing hard. Black mold all over bathroom ceiling, and the shower barely got warm unless you ran sink water simultaneously. It was incredible stuffy, moldy and very uncomfortable. Will not stay here again.
Brooke
Brooke,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 9 日
Not good
No Hot Water the entire 3 day stay
Neil
Neil,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Stay was great friendly staff accommodating/ free buffet style breakfast with variety. Overall atmosphere and tone was nice. Would stay again in the future.
vanity
vanity,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Jon
Jon,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 26 日
Hotel nightmare
Checked in and the carpet was wet. Tile floor was slippery. Changed rooms and found that the shower and sinks had no hot water.
Leo
Leo,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 21 日
Wet Dog Smell
The room smelled like wet dog. When I requested that we be placed in another room we were told that the hotel is fully booked and we can have some febreeze until morning. No apology or even care. But we can have some febreeze to mix with dog smell.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Hard bed
oscar
oscar,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Chris
Chris,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
TARA
TARA,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
6 AM the room above us a child running back-and-forth for three hours until they left Pookie did not work had to go in second key did not work. Had to reach over the gate as well as everyone else entering the pool area. Check out was at noon received two knocks before 11 AM and someone tried to come in the room. Housekeeping. I had a child staying with me and we had the do not disturb sign on our door.
Tracy
Tracy,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Good staff and food options
Jean
Jean,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Everything was good, the only thing the tub looked dirty. everything else was perfect