可以免费取消我在卡斯特里家庭旅馆的预订并获得全额退款吗？

是的，卡斯特里家庭旅馆在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

卡斯特里家庭旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

卡斯特里家庭旅馆是否有停车场？

是的。自助停车收费为每晚 EUR 15。

何时可在卡斯特里家庭旅馆办理入住和退房？

开始办理入住：12:00；停止办理入住：22:30。退房时间为 11:30。

在卡斯特里家庭旅馆及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁、附近钓鱼和徒步活动。附近的其他娱乐活动包括双轮电动车出租/观光。卡斯特里家庭旅馆也拥有2 间海滩酒吧。

卡斯特里家庭旅馆周边区域环境如何？

从卡斯特里家庭旅馆仅需2 分钟步行可至威尼斯旧港，17 分钟步行可至新乔拉海滩。

干尼亚卡斯特里家庭旅馆住宿优惠| Hotels.com 好订网

Q: 卡斯特里家庭旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

10/10 绝佳

2025 年 10 月 22 日

Cheong Huat，6 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 11 日

Family friendly

Francois，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 11 日

Johan，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 23 日

Everything was amazing, from check-in to check-out! This was honestly my best stay in Greece yet. Very convenient area and the owner is very hospitable and knowledgeable about the area. I recommend speaking with him and his staff about any and every question you could possibly have. This is a new go-to spot when visiting Crete!

Jaelan，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Family owned hotel. In very good shape and close to all locations

Tobias，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 13 日

Rohini，4 晚行程

Expedia真实住客点评

6/10 好

2024 年 9 月 29 日

Bo i utgravingsfeltet.

Gunnar，14 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 8 月 15 日

Kasteli House is the BEST!!!!!!!

I thoroughly enjoyed my stay at Kasteli House! The place was very clean and comfortable and the manager, Alex, was very hospitable and professional.

John，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 11 月 3 日

Great location, hotelier was the most accommodating I have come across. Highly recommend.

Jacob，5 晚行程

Expedia真实住客点评

2/10 很差

2023 年 10 月 7 日

Not worth the money, unresponsive host

The place is overpriced. It is very basic and worn off. What is more concerning is safety: we had an emergency in the property and the manager Alex was unavailable for 2 hrs. during the emergency. The door lock got stuck and my guest, an old man with a hear condition was locked in for 2 hrs. and had to leave unsafely through a high window. When the manager finally showed up, he was extremely aggressive and upset that we complained for being locked for hours. He refused to repair the door until next morning and the room I paid for could not be closed off and was useless - as shown on picture. It was not until Hotels got involved that he removed the door and fixed it. The experience ruined our vacation. Stay away from this property and this host.

6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 9 月 14 日

Excellent location, Alex the manager was extremely helpful and you were right next to two ancient ruins, close to all the restaurants and shops, yet far away enough where it’s very quiet excellent experience

michael，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 9 月 14 日

Perfetto

La posizione di Casa Kasteli è ottima sia per esplorare la città che per esplorare i dintorni, in questo la disponibilità del parcheggio è un elemento molto positivo. La nostra camera era ampia molto confortevole, pulita ogni giorno con cambio degli asciugamani. Il Manager Alex è disponibile e molto attento ad ogni esigenza. Molto Molto consigliato

Filippo，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 7 月 6 日

日本人のコメントです。このホテルは、ハニア旧市街に立地しており、最高のロケーションでした。駐車場も１日10€で停めれるので、レンタカー利用者にとっては大変便利です。ホテル周辺の治安もとてもよく、安心して泊まれます。ホテルのオーナーのアレックスがとても親切で、どの口コミをみてもアレックスがフレンドリーで親切だったと書かれているのも納得できました。シャワールームにカーテンがないので、シャワーを浴びると浴室がびしょ濡れになりますが、それは仕方ないのかもしれません。立地・治安・サービス・コストを総合的に判断しても、かなりお勧めのホテルです。

TAKURO，5 晚行程

Expedia真实住客点评

8/10 很好

2022 年 10 月 29 日

Location - excellent. Very short walking distance into the heart of Old Town and the Harbour. Several laundromats are within walking distance. A plus as well is that it's on a street that cars are allowed to drive onto which is not the case for all streets in Old Town. Property owners - very helpful and friendly. Went the extra mile to help with heavy luggages and gave good recommendations. There may be a small cultural diff as we would lock the windows and would return to them being opened but this was done with good intentions. The rooms are a little older but that is to be expected as it's within an old city. They were extremely clean, the bathroom was spacious, it was nice to have the two rooms but only one has air conditioning. The balcony/patio area was lovely as well and felt almost tropical. My only complaint would be that the mattresses very very thin which made them a little uncomfortable though not something that was unbearable. All in all a great experience and I def won't mind staying here again.

Khadija，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2022 年 9 月 4 日

What could we say about our host Alex? What a wonderful human being!! Thanks to his kindness, warmth, joy and passion for life and people, we felt welcome the second we met him ! We arrived late in Chania after a ferry trip and a 3 hours drive, and Alex was so understanding, he was waiting for us and spent almost an hour with us, showing us his beautiful Casa Kastelli and brought us to a local restaurant he knew that served us the perfect meal at 11 pm with smiles and kindness. Everybody knows Alex in the neighborhood, it was like walking the streets with a rockstar! The house is superb, even nicer than in the pictures on the website. The welcoming gifts in the fridge were out of this world! Alex helped us during all of our stay with everything: from making the spa ready for us after our hike to organize a beautiful trip to the Samara gorge! We felt like home with our dad even if we’re 50 years old and Alex is bit much older but it doesn’t show , he looks like 35 years old ! Thanks Alex and your family for the greatest 3 nights stay of our 26 days trip to Greece !! We’ll be back for sure !!

Stéphane，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2021 年 9 月 1 日

Nice property and the staff were really helpful and friendly. Would stay here again

Sam，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2021 年 8 月 14 日

First time in Chania, Casa Kasteli was perfect! Excellent location, amazing friendly and attentive owner. Alex is a wonderful host, he will make you feel at home. Clean room, cozy balcony, comfortable bed, good water pressure, steps to Harbor and restaurants. Highly recommended.

2 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2021 年 8 月 12 日

Awesome stay

Alex and Anthony are wonderful people! Our luggage was lost, Alex helped us locate and the airline brought luggage to the hotel! My luggage was handle was broken and Alex fixed it for me. The room was so nice, had a balcony looking g out over the city and it was so lovely to sit and enjoy the evening!

Eva，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2021 年 7 月 28 日

Mangirdas，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2021 年 7 月 26 日

Excellent location and very friendly owner

Very friendly and professional staff, excellent location and private parking. In the old city, very close to the Venetian Harbour.

Øyvind，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2021 年 7 月 8 日

Richard，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2019 年 10 月 30 日

Perfect location, free next door parking available, helpful friendly and communicative host who worked to make sure we knew where to go and where to eat. Much more comfortable beds than most places we stayed. Great AC, good water pressure. Extra huge comforter blankets in the closet. If im ever in the area again I'll definitely stay here again.

1 晚结伴旅行

Orbitz真实住客点评

10/10 绝佳

2019 年 10 月 4 日

Very close to Venetian harbour and all cafes and restaurants. Beach 15 mins away.

7 晚行程

Expedia真实住客点评

10/10 绝佳

2019 年 9 月 29 日

Highly Recommended!!!

I cannot areas enough how amazing this place is. Not only is it close to EVERYTHING you could possible need in Chania, it was clean, beautiful and relaxing all around. Alex, the hotel manager, went above and beyond to help us with anything and everything we needed. From booking day excursions, finding the best restaurants, to providing any household items we might need. Even offered to take our laundry to the cleaners for us ! If you're coming to Chania it would be a shame not to stay in this beautiful hotel.

Daniel，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 8 月 6 日

2 晚浪漫旅行

Hotels.com真实住客点评

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可以免费取消我在卡斯特里家庭旅馆的预订并获得全额退款吗？

卡斯特里家庭旅馆是否允许携带宠物入住？

卡斯特里家庭旅馆是否有停车场？

卡斯特里家庭旅馆提供机场接驳班车吗？

何时可在卡斯特里家庭旅馆办理入住和退房？

在卡斯特里家庭旅馆及其附近有什么游览观光项目？

卡斯特里家庭旅馆周边区域环境如何？

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