Both my son and I slept on top of the covers in fear of bed bugs or other critters
真实旅客
1 晚家庭旅行
8/10
Arlette
1 晚行程
4/10
Room was dirty and had a smell. Bathroom had no soap in it. Would advise not to stay here.
真实旅客
1 晚行程
10/10
The staff is very nice and friendly. The room is old, but it's worthy the price.
Yang
1 晚行程
6/10
Diane
2 晚结伴旅行
4/10
Chips of plaster on the floor. He added "local taxes and fees". I have never had that with hotels.com before.
CRAIG
1 晚行程
6/10
bed was excellent/comfortable, but overall room was very dated and not very clean
Laure
1 晚行程
8/10
Room was clean and comfortable. The exterior of the building needs some repairs and updates.
Jerian
1 晚行程
6/10
The check in person was very nice and very understanding, because I missed placed my drivers license. This is an older motel but more than adequate for a man attending Gladiolus Days in St. Charles. Clean and the Air Conditioner worked Great for the Hottest weekend this year. I will stay again next year.
John
2 晚行程
10/10
Good
John
1 晚行程
2/10
This hotel is old and in bad shape. The bathroom was extremely small, and badly in need of renovation. The rate quoted was not the rate that we were charged; it was significantly higher. Checked out a day early, and on-site manager told me he only had authority to charge, not to refund, even though he told me that checking out a day earlier would be no problem. Ended up paying a lot more for two nights in a dumpy hotel.
Carol
3 晚家庭旅行
2/10
The carpet was dirty. The room smelled musty. We were not given the type of room we reserved and were over charged. All in all it was an awful experience.
Anne
1 晚结伴旅行
4/10
Nothing to do respect photos.
David
1 晚行程
6/10
The beds were good, shower was OK. Just a very small bar of soap and shampoo, I couldn't find them but my wife did. No place to plug in a phone charger except the bathroom.
Leslie
2 晚家庭旅行
2/10
I had a 2 night stay and only stayed 1 night, spoke to the person who checked us in and informed him that the rugs were dirty and stained, the bedding was ripped on both beds, the mattress cover was stained and very worn there was no hand or body soap, the refrigerator was filthy my husband is a diabetic and his medicine needed to be kept in fridge so I had to sleep in the car and keep it running every so often to keep the electric cooler cold enough I sent a message to the property and I spoke to the man who checked us in and asked him to speak to the owner and ask him can he please refunded us for the second night since the room was so bad and unclean, we did not return to the room for the second night and let them know that.
Anthony J
2 晚行程
2/10
Hotel was dirty, smelled and had no shampoo or soap for shower. i was on road for 2 days needed a place to stay and thought since it was the only place in st charles on expedia it would be ok. At least I got some sleep!
patricia a
1 晚商务旅行
6/10
clean room
Andrew
1 晚浪漫旅行
6/10
真实旅客
1 晚结伴旅行
6/10
The check in process was disorganized. Otherwise the rooms and property were appropriate for the room price. This motel is very affordable, and was adequate for a one night stay.
W.F.
1 晚行程
4/10
blair
3 晚行程
6/10
Rooms floor was filthy, floor was not level. Beds were clean, has microwave I did not use and apt size fridge worked great. Bathroom was small. Did not know about the reservation from previous day, but luckily had one room left.
Marc
2 晚行程
2/10
very dated room but i needed a place to sleep nothing else. was overpriced for room i got however.